Case Manager - Intern Unpaid

Position Summary

The Intern, under the supervision of the Program/department Director, will be responsible for the following, but not limited to individual and group counseling, classroom guidance activities, parent consultation, registration of new students, academic planning, and credit evaluation.

Essential Roles and Responsibilities

General Roles and Responsibilities

1. 1. Maintains confidentiality and work in a professional manner with a variety of youth, community professionals, and colleagues.
   2. Establishes a rapport with youth, while maintaining appropriate boundaries.
   3. Communicates and works with a multi-faceted team of professionals.
   4. Utilizes and understands cross-system designs.
   5. Collaborates with school staff and other service providing staff to implement services and programs.

Program/Department Roles and Responsibilities

1. 1. Works with program leadership to identify areas of focus to obtain and complete educational requirements as outlined by the college/university of the Intern to support the learning process and develop critical thinking of social work systems and approaches.
   2. Participates in activities that will broaden the understanding and knowledge of service systems.

Essential Competencies

Procedures:  Knowledge of office and business procedures. 

Computer Skills: Excellent computer skills and proficiency in Microsoft applications such as Word, Excel, and PowerPoint.

Communication Skills: Practices attentive and active listening; is aware of and uses body language effectively; able to write and speak clearly in a professional manner on a level appropriate for the intended recipient.  Has the ability to deal with a diverse client base.

Time Management and Organizational Skills:  Uses time efficiently and plans well; concentrates effort on important priorities while attending to a broad range of unrelated activities.  Excellent Organizational skills.

Information:  Ability to accurately gather and report information

Work Habits:  Maintains punctuality/maintains attendance; manages time well; follows through dependably; able to be flexible and adaptable to change, cooperates with others.

Appearance:  Professional appearance and behavior

Attitude:  Positive attitude

Multiple Tasks:  Proficiency in handling multiple tasks

Results/Outcome Orientation: Can be counted on to take pride in work and meet or exceed department expectations.

Essential Qualifications

1. Educational Requirements
   1. Bachelor’s level students in an approved university internship program required.
2. Experience Requirements
   1. Up to one year of experience working with youth preferred.
   2. Excellent communication skills - both oral and written.
3. Clearances
   1. Good driving record – valid driver’s license and car insurance required.
   2. Proper clearances (State, FBI, and Child Line Clearances – depending on location).

Working Conditions

1. Physical Demands. This position requires a low to moderate level of physical activity. Sitting for long periods of time.  Employee must meet minimum requirements for Hearing, Speech, and Vision. Hearing; not applicable for the School for the Deaf.
2. Residential treatment facility; Office
3. Working Hours. As assigned or agreed upon by the Program/department Director.