TDCJ - Investigator I - Inmate Grievance

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=103649andPostingSeq=1Job DescriptionApplicants must submit both a rsum and a completed application to be considered. Both documents should include sufficient work history to assess qualifications. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates. Job Duties:Receive, review, and process all Step 1 inmate grievances and determine whether grievances meet criteria for processing.Assign grievance numbers to each grievance through an automated database.Prioritize emergency grievances to ensure immediate notification to unit officials.Conduct complete, objective, and impartial investigations by interviewing staff involved as well as inmates when necessary.Reviewing inmate records i.e. medical records, classification records, disciplinary reports, use of force documentation, etc.Collect written statements, gather support documentation, identify policy violations, and verify all facts before rendering findings.Prepare professional investigative documentation including detailed investigative summaries, chronological case notes, supporting evidence, interview documentation, corrective action recommendations.Manage multiple investigations simultaneously.Ensure grievances are processed within established timeframes.Maintain confidentiality throughout the grievance process.You'd be a GOOD fit if:You are organized and meet deadlines.You can communicate well with others.You work well independently and as part of a team.You can maintains confidentiality and professionalism.You have demonstrated reliability and accountability.You'd be a GREAT fit if:You communicate effectively with all levels of staff.You can maintain composure and professionalism in high-pressure situations.You embrace continuous learning and seeks opportunities to improve.You have demonstrated initiative by identifying efficiencies, recommending improvements. and contributing to program success. *For the full Job Description, please click the link below:Investigator I - Inmate Grievance Additional Information:Travel None - Position may make day trips, but no overnight trips Work Site Visits No Study Material No Pre-Service Training Academy Required Yes Hazardous Duty/Longevity Position Hazardous *Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.Contact Information: Questions concerning this Questions concerning the applicationposition can be directed to: process can be directed to: Tyra Phillips Harmony LopezHiring Manager OR Human Resources936-437-3422 936-437-3069Tyra.Phillips@tdcj.texas.gov hr.selectionsteam1@tdcj.texas.gov Important Note to the Candidate:Military PreferenceTo receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.Military Occupation Specialty Codeshttps://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.Additional MOS can be found at the State Auditor's Office, Military Crosswalk Guide.The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.Applications submitted through Work in TexasWork In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and acces your profile.EligibilityAn applicant must be eligible to work in the United States and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment. EEO Statement:The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.