Office Coordinator - Bilingual (English/Spanish)

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### Office Coordinator - Bilingual (English/Spanish)

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Texas Collision Centers Inc - Carrollton, TX

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Job Summary

Office Coordinator is responsible for greeting customers both in person and over the phone and providing administrative support essential to the daily operations of the shop.

Duties/Responsibilities

• Politely greets and assists all guests
• Answers and routes phone calls
• Explains repair process to customers
• Collects payments and provide guests with receipts, repair estimates or work orders
• Performs Account Receivable tasks and communication
• Updates time clocks
• Maintains office supplies
• Comply with all TCCs safety standards, guidelines and procedures
• Perform other related duties as assigned
  
  

Requirements

• Bilingual: Spanish/ English
• Positive enthusiastic demeanor
• Strong customer service skills
• Exceptional multi-tasking and problem-solving skills.
• Excellent organizational skills.
• Exceptional verbal and written communication skills
• Must be 18 years or older
• Valid Driver's License
  
  

Education And Experience

• Prior administrative experience preferred
• Proficient with a computer and software
  
  

Physical Requirements

• Must be able to work safely in a noisy area with many odors present.
• Must be able to lift 10 lbs. regularly.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
• Must be able to reach below and above shoulder level
  
  

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