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OAG - Crime Victim Services | Manager III | 25-0533

Texas Attorney General
Austin, TX Part Time
POSTED ON 9/30/2025
AVAILABLE BEFORE 10/30/2025
Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00049866

You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

General Description

The Crime Victim Services Division (CVSD) of the Office of the Attorney General (OAG) is seeking a manager who will provide supervisory work within the division. Work involves managing, providing assistance and advanced program administration work. Work involves establishing program goals and objectives; developing program guidelines, procedures, policies, rules and regulations; developing schedules, priorities, and standards for achieving program goals; and evaluating program activities. Plan, assign and supervise the work of the awards section.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the States law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

Essential Position Functions

Oversees the performance of a variety of technical, training, planning, policy, program assessment, and administrative activities for the section

Provides advice, and assistance to staff in the processing of Crime Victims Compensation claims

Trains, leads, assigns, and/or prioritizes the work of others

Supervises the Awards Section staff by making employee-related decisions including, but not limited to hiring; implementing disciplinary actions, assigning and reassigning job duties, and conducting performance evaluations

Oversees the Landowners Compensation Staff

Consults with and oversees program staff providing consultative services and technical assistance in the planning, implementation, and monitoring of programs and services

Provides guidance to staff in the development and integration of new methods and procedures

Monitors, approves, oversees, reconciles employee requests for leave

Consults in the drafting of on-going business processes, forms, and procedures for the awards section

Coordinates section work activities with other division managers, OAG staff and constituency groups

Consults with public and private agencies involved in the program to resolve problems, identify training needs, and discuss program effectiveness

Assists as needed with review of legislation and/or fiscal costs in their area of responsibility

Participates as required on-site in division emergency response to mass casualty incidents

Performs related work as assigned

Maintains Relevant Knowledge Necessary To Perform Essential Job Functions

Attends work regularly in compliance with agreed-upon work schedule

Ensures security and confidentiality of sensitive and/or protected information

Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualifications: MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: business administration, health administration, criminal justice, or a closely related field

Experience: Eight years of experience working in the following (or closely related) fields: criminal justice, victim services, health administration or other directly associated area

Knowledge of laws, legal principles and practices relevant to victim matters

Skill in handling multiple tasks, prioritizing, and meeting deadlines

Skill in effective oral and written communication

Skill in exercising sound judgment and effective decision making

Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave).

Ability to receive and respond positively to constructive feedback

Ability to work cooperatively with others in a professional office environment

Ability to provide excellent customer service

Ability to arrange for personal transportation for business-related travel

Ability to work more than 40 hours as needed and in compliance with the FLSA

Ability to lift and relocate 30 lbs.

Ability to travel (including overnight travel) up to 5%

Preferred Qualifications

Experience: Four years additional supervisory experience

Experience in responding to crisis or mass casualty events

Experience in a victim services or social service agency

Knowledge of the issues of victimization and the victim service delivery system in Texas

Other Language: Ability to proficiently read, write, and speak Spanish

TO APPLY

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

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