What are the responsibilities and job description for the Evening Guest Service Agent position at Teton Valley Resort?
Our ideal front desk-guest services candidate has a guest-first attitude, is warm, welcoming, positive, outgoing, and desires to learn and grow.
Typical Duties and Responsibilities, including, but not limited to the following:
- Greet guests in a welcoming and enthusiastic manner while processing guest arrivals and departures.
- Coordinate with housekeeping staff to track room readiness, guests’ stay adjustments, and guests’ requests.
- Coordinate with maintenance staff regarding room requests and maintenance.
- Utilize property management system to process reservations and guests’ purchases.
- Offer guests information about available services, points of interest, restaurant and excursion options, and the surrounding community.
- Keep informed of property, procedural notes, and staff announcements and provide appropriate communication when necessary.
- Respond to guest emails, phone calls, and online reviews.
- Offer assistance to guests and team members where needed.
Job Type: Part-time
Pay: $17.00 - $21.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $17 - $21