What are the responsibilities and job description for the IT Systems Technician position at TETON VALLEY HEALTH CARE, INC?
The IT Systems Technician is responsible for providing advanced technical support to end users, troubleshooting hardware/software issues, performing basic system and network tasks, and ensuring timely resolution or escalation of problems. This role supports the day-to-day operation of computers, endpoints, servers, printers, phones, and basic applications in a multi-site Windows environment. The position requires a passion for technology and the ability to best meet end-user and business needs. Serves as the primary point of contact for staff technology support and escalates complex issues to senior IT staff as needed.