What are the responsibilities and job description for the IT Manager - Business Intelligence & Commission Systems position at Melaleuca, Inc.?
Company Profile
Melaleuca is a vertically integrated, $2 billion e-commerce company that manufactures and sells over 400 consumer products directly to customers through a membership-based shopping club.
For over 40 years, we’ve helped millions of households around the world live healthier, more vibrant lives by offering safer, more effective alternatives to traditional consumer goods. We are a debt-free company that has never had a layoff in our history, and we continue to grow every year through innovation, integrity, and an unwavering commitment to enhancing lives.
Melaleuca has been recognized by Forbes as one of America’s Best Employers for multiple consecutive years and named a Most Trusted Brand by USA Today in 2025.
Overview
The IT Manager – Compensation Systems plays a vital leadership role in Melaleuca’s global e-commerce operations. This position oversees the teams that build, maintain, and innovate the systems responsible for calculating and paying commissions to hundreds of thousands of households worldwide—systems that are essential to our partnership-based business model.
You’ll lead a talented group of developers, engineers, and analysts who ensure the accuracy, reliability, and scalability of one of Melaleuca’s most mission-critical platforms. This is an opportunity to make a global impact, mentor exceptional technical talent, and contribute directly to the systems that power Melaleuca’s success.
Responsibilities
What You’ll Do
- Lead and mentor a team of software developers, database engineers, and analysts supporting Melaleuca’s commission and compensation systems.
- Oversee design, development, and delivery of system enhancements that ensure accuracy, performance, and reliability at global scale.
- Partner with Finance, Sales Operations, and Business Intelligence teams to align technology solutions with business strategy.
- Drive modernization, automation, and continuous improvement initiatives that strengthen Melaleuca’s enterprise systems.
- Manage production support, incident response, and ensure stable, compliant operations of compensation platforms.
- Foster a positive, high-performance team culture that emphasizes collaboration, quality, and innovation.
Qualifications
What We’re Looking For
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 8 years of experience in software development, data engineering, or systems analysis.
- 3 years of leadership or management experience in IT or software development.
- Strong SQL and database design skills with experience in Microsoft technologies (SQL Server, SSIS, Power BI).
- Proven success managing large-scale, data-driven systems in financial, compensation, or e-commerce environments.
- Excellent communication, leadership, and problem-solving abilities.
Preferred:
- Experience with Python, Snowflake.
- Background in data warehousing, reporting, or business intelligence.
- Familiarity with Agile and DevOps practices.
Why Melaleuca
Why Melaleuca
At Melaleuca, you’ll find more than a job—you’ll find purpose. We’re innovators, builders, and problem-solvers who take pride in knowing our work makes a tangible difference in people’s lives.
We offer exceptional stability, a collaborative in-person work environment in Idaho Falls, Idaho, and opportunities to grow alongside talented professionals who share your drive for excellence.
Join a company where integrity, innovation, and impact are part of every career—and where your leadership will help shape the systems that support hundreds of thousands of families around the world.
Location
Idaho Falls, IDOn-site, Monday–Friday (Relocation Assistance Available)
Salary : $2