What are the responsibilities and job description for the Sales Manager position at Teton Auto Group?
Company Description Teton Auto Group is a multi-state automotive dealer group serving customers across Idaho, Washington, Montana, and Oregon with new and used Toyota, Volkswagen, Audi, and Honda vehicles. The organization focuses on the entire ownership experience, aiming to ensure satisfaction from initial purchase through financing, service, and parts. Since 2005, Teton Toyota has earned 17 Toyota President Awards, reflecting a strong commitment to customer satisfaction and a “no problem” approach to service. Teton Auto Group is deeply involved in community initiatives, supporting local school districts, animal shelters, and numerous civic and conservation organizations. Team members join a company that values customer care, community engagement, and long-term relationships.
Role Description This is a full-time, on-site Sales Manager role based at Teton Auto Group in Coos Bay, OR. The Sales Manager oversees the daily operations of the sales department, including supervising sales team members, setting individual and team goals, and monitoring performance to meet volume and profitability targets. The role includes coaching and mentoring sales staff, leading customer interactions when needed, and ensuring an exceptional, transparent sales experience aligned with Teton’s customer-first values. The Sales Manager collaborates closely with finance and service departments to streamline the sales process, manage inventory, and support promotional campaigns. Additional responsibilities include reporting sales metrics to leadership, maintaining compliance with company policies and relevant regulations, and contributing to local marketing and community outreach efforts.
Qualifications
- Demonstrated skills in automotive sales leadership, including team supervision, coaching, and performance management.
- Strong customer service and relationship-building skills, with the ability to handle complex customer inquiries and resolve concerns effectively.
- Experience with sales planning, forecasting, and basic financial literacy related to pricing, margins, and dealership profitability.
- Proficiency in using dealership management systems, CRM tools, and common office software to track leads, sales activities, and reports.
- Excellent communication, negotiation, and presentation skills, with the ability to collaborate across departments.
- Proven ability to work in a fast-paced, on-site retail environment, including weekend and evening availability as needed.
- Previous experience in automotive sales or retail sales management is strongly preferred.
- Associate or bachelor’s degree in Business, Marketing, or a related field is beneficial; equivalent experience will be considered.
- Commitment to ethical business practices, inclusivity, and providing a welcoming experience for all customers and team members.