What are the responsibilities and job description for the Senior Client Development Manager position at Terracon Consultants, Inc.?
Job Description
"Explore with us" in Atlanta as Terracon's next Senior Client Development Manager!
This opportunity is for an experienced Senior Client Development professional who will be responsible for fostering business strategies with current key relationships and developing new ones, along with identifying business opportunities critical for Terracon's growth and success in the Gulf Coast Division . Provides client development leadership within the division, including tracking/reporting key marketing information, facilitating strategy meetings, and managing key client relationships.
General Responsibilities:
- Develop business strategies and processes in collaboration with sector leaders and Client Development Managers.
- Create and guide consistent messaging that showcases the value delivered to clients.
- Develop and execute follow-up, review and maintenance of business plans to enhance coherence in the Division.
- Play a crucial role in account development and CRM maintenance.
- Collaborate with internal teams on growth strategy, lead generation, advertising, and major pursuit strategies.
- Identify and participate in sector focused trade shows and conferences.
- Establish and foster strong relationships to ensure an excellent client experience for both internal and external clients.
- Support technical staff in conducting business development.
Essential Roles and Responsibilities:
- Provides client development leadership within Gulf Coast division, including tracking/reporting key marketing information, facilitating strategy meetings, and managing key client relationships.
- Manages a team that include client development specialists and client development managers.
- Collaborates with management to develop client development plans, budgets, and performance goals.
- Develops competencies in business intelligence tools to assist managers in strategic decision-making.
- Facilitates strategy meetings for both client and major project pursuits.
- Oversees and reports client development results, including pursuits, proposals, key wins/losses, and industry activities.
- Engages with department, office, and regional management, keeping them informed of activities and progress.
- Works with corporate teams, including national accounts and marketing, to achieve company revenue growth goals.
- Represents Terracon at professional, government, and technical events, and manages associated project-related risks.
- Leads safety efforts for the team and promotes continuous quality monitoring and improvement.
- Regularly engage regional management and reports to SVP.
Major Pursuits Strategist - Strategic Planning and Execution:
- Develop lead generation plans aligned with sector growth goals.
- Coordinate with sector leaders on National Account efforts to identify trends, opportunities for major pursuits in all regions.
- Lead and facilitate strategy meetings using the major project pursuit process and improve our pursuit processes.
- Set business objectives and key performance indicators in partnership with sector leaders.
- Implement and monitor major pursuit strategies, training, and progress.
- Track major pursuits and review updates with Gulf Coast Division pursuit leaders.
Requirements:
- Bachelor's degree in Marketing or related degree and 15 years' related experience. Or, in lieu of a degree, a minimum of 19 years related experience.
- Master's degree in Business Administration or related field preferred.
- Valid driver's license with acceptable violation history.
Preferred Certification:
- Certified Professional Services Marketer (CPSM).
About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.
Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.