What are the responsibilities and job description for the IT Administrator position at Terminal Industries?
About Us – Terminal Industries
At Terminal, we believe the logistics yard is the last great untapped frontier in supply chain technology — a space still run on clipboards, radios, and guesswork. Yet these yards move the trucks, trailers, chassis, and containers that power global commerce. Unlocking their data isn’t just a nice-to-have — it’s the key to efficiency, sustainability, and growth across entire supply chains.
That’s why we’re building the world’s first AI-powered Yard Operating System (YOS), a platform that digitizes, automates, and orchestrates everything that happens in the yard. Powered by our Terminal Vision Engine and best-in-class machine learning, we give operators real-time visibility, intelligence, and control to slash dwell times, eliminate phantom costs, and boost throughput.
The result? Safer, smarter, faster yards , and the chance to redefine a trillion-dollar industry from the ground up. Backed by top-tier investors and partnered with leading global logistics companies, we’re not just solving problems, we’re creating the category standard.
Joining Terminal means joining a team that’s rewriting the rules of modern logistics. If you want to make a visible impact on how goods move around the world — and be part of a high-growth company with bold ambitions, this is your chance.
We are seeking a skilled IT Administrator who will support Terminal’s core IT systems and day-to-day operations, with a primary focus on user support, device management, SaaS administration, and access management. This role is hands-on and execution-oriented, ensuring employees have reliable access to tools, devices, and systems while following established security and compliance practices.
Responsibilities:
Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain. You will work closely with a team of experts passionate about operational excellence and technological innovation. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth.
At Terminal, we believe the logistics yard is the last great untapped frontier in supply chain technology — a space still run on clipboards, radios, and guesswork. Yet these yards move the trucks, trailers, chassis, and containers that power global commerce. Unlocking their data isn’t just a nice-to-have — it’s the key to efficiency, sustainability, and growth across entire supply chains.
That’s why we’re building the world’s first AI-powered Yard Operating System (YOS), a platform that digitizes, automates, and orchestrates everything that happens in the yard. Powered by our Terminal Vision Engine and best-in-class machine learning, we give operators real-time visibility, intelligence, and control to slash dwell times, eliminate phantom costs, and boost throughput.
The result? Safer, smarter, faster yards , and the chance to redefine a trillion-dollar industry from the ground up. Backed by top-tier investors and partnered with leading global logistics companies, we’re not just solving problems, we’re creating the category standard.
Joining Terminal means joining a team that’s rewriting the rules of modern logistics. If you want to make a visible impact on how goods move around the world — and be part of a high-growth company with bold ambitions, this is your chance.
We are seeking a skilled IT Administrator who will support Terminal’s core IT systems and day-to-day operations, with a primary focus on user support, device management, SaaS administration, and access management. This role is hands-on and execution-oriented, ensuring employees have reliable access to tools, devices, and systems while following established security and compliance practices.
Responsibilities:
- Configure and support SSO (SAML/OIDC) and SCIM provisioning for company SaaS tools.
- Manage employee access lifecycle, access hygiene, and internal tooling access requests.
- Administer macOS devices via MDM, including OS updates, security policies, and software deployment.
- Support SOC 2 operations, including evidence collection, vendor security reviews, and security training tracking. Maintain reliable operation of core IT systems, including Google Workspace, Slack, Atlassian, and DNS.
- Support office infrastructure (networking, access control, A/V) and respond to day-to-day IT issues.
- Build or maintain simple scripts and automations to reduce manual IT work.
- Must be based in Austin, TX.
- 3–5 years of experience in IT systems administration or corporate IT.
- Hands-on experience with SSO, identity providers, and user provisioning.
- Experience managing macOS devices using an MDM platform.
- Familiarity with SOC 2 or similar security/compliance programs.
- Working knowledge of networking fundamentals (DNS, DHCP, Wi-Fi).
- Comfortable troubleshooting technical issues and learning new systems quickly.
- Strong ownership mindset and good operational judgment.
- Experience in a startup or fast-moving environment.
Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain. You will work closely with a team of experts passionate about operational excellence and technological innovation. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth.