What are the responsibilities and job description for the Microsoft 365 Systems Administrator position at Tential Solutions?
Location: On-site, Miami
Employment Type: Contract or Contract-to-Hire
About The Role
We are seeking a hands-on Microsoft 365 Systems Administrator to manage and support a Windows-focused end-user computing environment, identity infrastructure, and Microsoft 365 ecosystem. This role is ideal for someone who thrives in a highly operational, technical environment and enjoys owning day-to-day IT systems while partnering with vendors to ensure seamless performance.
This is a fully on-site position in Miami and requires strong communication skills, technical depth, and a proactive approach to problem-solving.
Key Responsibilities
Endpoint & Device Management
Required
Employment Type: Contract or Contract-to-Hire
About The Role
We are seeking a hands-on Microsoft 365 Systems Administrator to manage and support a Windows-focused end-user computing environment, identity infrastructure, and Microsoft 365 ecosystem. This role is ideal for someone who thrives in a highly operational, technical environment and enjoys owning day-to-day IT systems while partnering with vendors to ensure seamless performance.
This is a fully on-site position in Miami and requires strong communication skills, technical depth, and a proactive approach to problem-solving.
Key Responsibilities
Endpoint & Device Management
- Build, image, and configure Windows workstations for new hires and refresh cycles
- Provision and manage iPhones using Intune and Apple Business Manager
- Administer endpoints via Kaseya and Microsoft Intune, including compliance policies and software deployment
- Manage Windows and third-party patching across all endpoints
- Deploy and support office hardware including printers and peripherals
- Provide high-touch support to end users and leadership
- Coordinate network-related changes with external vendors (not hands-on networking)
- Monitor backup jobs and perform regular recovery testing
- Maintain system documentation, procedures, and configurations
- Administer Active Directory and Microsoft Entra ID (Azure AD)
- Manage user lifecycle (onboarding/offboarding), group policies, and access controls
- Configure and support SSO integrations
- Maintain and troubleshoot Group Policy Objects (GPOs)
- Manage the full M365 stack including Exchange Online, Teams, OneDrive, and SharePoint
- Oversee SharePoint site provisioning, permissions, and governance
- Support email security, licensing, and mail flow
- Support IT compliance initiatives, controls, and security policies
- Assist with internal and external audits including documentation and remediation
- Maintain alignment with regulatory and audit requirements
- Develop and maintain PowerShell scripts for automation
- Leverage AI tools (OpenAI, Claude, etc.) to improve workflows, documentation, and support processes
- Act as the primary point of contact for managed service providers
- Escalate issues, coordinate deliverables, and improve operational efficiency
Required
- 5 years of hands-on systems administration experience (Windows-focused)
- Strong experience with Microsoft Intune, Kaseya (or similar RMM tools), and Apple Business Manager
- Deep knowledge of Active Directory, Entra ID, Group Policy, and SSO
- Experience administering the Microsoft 365 suite, especially SharePoint and Exchange Online
- Strong PowerShell scripting skills
- Experience with endpoint patching and device lifecycle management
- Familiarity with AI tools and agentic workflows in IT environments
- Experience supporting compliance and audit processes
- Excellent communication and troubleshooting skills
- macOS administration experience
- Relevant Microsoft certifications (MS-102, MD-102, AZ-104)
- Must be on-site in Miami
- Open to contract or contract-to-hire based on candidate fit
- Strong communication and professionalism are critical