Student Services Specialist

About

About the Position

The Student Services Specialist is a school-based role and will support the Public Charter School’s operational effectiveness and regulatory compliance by managing enrollment and re-enrollment, attendance, student records, immunization compliance, and school-based operational support. Reporting to the Chief Operating Officer and/or designee, this role ensures accurate student data, compliance with District of Columbia requirements, and consistent administrative support to school leadership and staff.

Enrollment & Re-Enrollment

• Manage all aspects of student enrollment and annual re-enrollment processes, including application intake, eligibility verification, and documentation collection
• Maintain accurate and timely enrollment records in the student information system (SIS)
• Coordinate enrollment activities in alignment with DC My School, OSSE, and charter school requirements
• Lead/Oversee enrollment audits, lotteries, waitlists, and required reporting
  
  

Attendance Management

• Monitor, maintain, and reconcile daily student attendance records
• Collaborate with school administrators and instructional staff to address attendance issues and chronic absenteeism
• Prepare and submit attendance reports to OSSE and other oversight agencies
• Ensure consistent implementation of attendance policies and procedures
  
  

Student Records Management

• Maintain complete, accurate, and compliant cumulative student records, including enrollment, academic, attendance, and health documentation
• Ensure proper storage, transfer, and retention of student records in accordance with FERPA, OSSE, and school policies
• Process records requests, student withdrawals, and transfers promptly
• Support year-end records reconciliation, archiving, and compliance reviews
• Serve as the primary custodian of student records systems
  
  

Immunization & Health Compliance

• Track, verify, and maintain student immunization documentation in compliance with DC Health and OSSE requirements
• Monitor compliance status and generate required reports
• Coordinate with school health staff and external agencies as needed
• Ensure confidentiality and secure handling of student health records
  
  

School Support

• Provide administrative and operational support to school leadership and staff related to student services and compliance functions
• Support schoolwide operational needs during peak periods such as the start of the school year, enrollment windows, and compliance deadlines
• Assist with preparation for audits, site visits, and regulatory reviews
• Collaborate cross-functionally with academics, operations, and student support teams
  
  

Enrollment Data Management & Compliance

• Ensure accuracy, consistency, and integrity of student data across all assigned systems
• Support internal audits, compliance monitoring, and required regulatory reporting
• Identify opportunities for process improvement to enhance efficiency and data quality
  
  

Core Competencies

• Strong organizational and records management skills
• Detail-oriented and compliance-focused mindset
• Effective written and verbal communication
• Ability to manage multiple deadlines and priorities
• Commitment to professionalism, equity, and the Charter School’s mission
  
  

Qualifications

The hiring Charter School is seeking educators with the following education and experience:

• Bachelor's degree from an accredited university preferred but not required
• Ability to work with computers, various software programs and other technology such as Google Suite (Google Docs, Sheets, Slides, Forms)
• Extremely strong written and verbal communication skills
• Exceptional interpersonal and relationship-building skills and the ability to lead and work with diverse populations
• Strong organizational skills and ability to handle multiple projects and responsibilities
• Knowledge of management and operation systems and strategies to run an effective organization
• Strong time management skills and the ability to work both independently and collaboratively, with minimal supervision
• A desire to be an active part of a diverse community of educators, scholars, and families
• A strong work ethic, individual drive, and an ability to thrive in a collaborative environment
• Familiarity with Student Information Systems (such as PowerSchool, etc.) is desirable; general experience with student enrollment and attendance management is preferred
• Passion for working with ALL students, particularly students with disabilities and English language learners; past work in and/or familiarity with DC Charter School(s) is desirable
• First Aid/CPR certification and the ability to speak Spanish are highly desirable
  
  

Salary and Benefits

This Charter School offers competitive compensation and benefits aligned with DC charter sector standards.

Salary range: $70,000–$80,000 , commensurate with experience.

Charter School staff also have opportunities to earn additional income through leadership projects and other school-based initiatives.

How To Apply

Do you believe that every child deserves the right to a high quality education? Do you want to help build systems that empower others to thrive? Apply today! More information about the specific hiring school can be shared with applicants who advance to a first round interview.

NO PHONE CALLS PLEASE.

This Public Charter School is an Equal Opportunity Employer. The School’s EEO policy prohibits discrimination in employment based on race, color, religion, national origin, disability, sex, age, sexual orientation, marital status, or any other basis prohibited by applicable law. The Charter School PCS will reasonably accommodate applicants and employees with disabilities upon request.