Contractor Qualification Level I Auditor

The Contractor Qualification Level I Auditor reviews, updates, and assists Level I clients with the prequalification process completed through the CQ Database (proprietary, third-party auditing software owned by TVTC).

Essential Functions:

• Participates in required Level I auditing/and system training.
• Provides new contractors and suppliers client requirements after initial set up.
• Assists contractors and suppliers with CQ Profile updates.
• Grades contractor and supplier status using standards for Level I facilities and maintains communication with clients, contractors, and suppliers throughout the process. This includes sending out email reminders as needed.
• Manages “exceptions” within the system as approved by clients for Level I contractors and suppliers.
• Participates in required training in other systems that are linked to CQ
• Assist CQ customers with basic technical help as needed via email or phone.
• Other duties as assigned.

QUALIFICATIONS

Knowledge:

Basic office procedures, methods, and computer applications: Word, Excel, PowerPoint, etc.

Principles and procedures of filing and data entry.

English usage, spelling, grammar, and punctuation.

Basic arithmetic and metrics used in grading contractor accounts.

Basic understanding of construction and supply chain related insurance a plus.

Abilities/Minimum Qualifications

Have excellent observational and interpersonal skills.

Must be detailed oriented, organized, and handle detailed paperwork.

Maintain the utmost confidentiality of company and client information.

Learn to correctly interpret and apply company policies and procedures.

Perform general clerical work including maintaining files and compiling information for reports.

Type and enter data into the computer at a speed necessary for successful job performance.

Operate standard office machines including a computer.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain cooperative working relationships with coworkers.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.

Experience:

Some insurance, auditing, and/or customer service experience is desirable.

Proficiency in using computer software such that basic technical help can be provided to customers is required.

Bilingual in English/Spanish is a plus.

Training:

You will receive on the job training including:

• TVTC Employee Compliance Training
• Orientation of current TVTC registration and client processing system.
• CQ General Course and Examination
• Other training as needed.

WORKING CONDITIONS

Environmental Conditions:

Office environment; works with computers.

Physical Conditions:

Essential functions require maintaining physical condition necessary for sitting and/or standing for prolonged periods of time.

Pay: $15.00 - $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $15 - $17