What are the responsibilities and job description for the Medical Receptionist position at Tender Touch Therapy, LLC?
Description
Medical Receptionist
Our purpose:
We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth. The Result? Increased independence, confidence, and well-being for those we serve.
Position Overview: Clientele knowledgeable about scheduling opportunities and availability, maximizing schedule utilization, in order to carry through with the recommended plan of care; Supported clinical staff in the management and compliance of scheduling requirements and recommendations.
Status: Full time, 30 hours a week
Hours: Flexible; Monday-Friday, 7:30am-6pm
Travel: This position will require some ability to travel between clinics.
Responsibilities:
- Answer phones, check voicemail
- Review and respond to emails and tasks
- Efficient and complete intake and scheduling of evaluation
- Well versed in the patient dashboard
- Therapists schedules maintained/conflicts resolved appropriately
- Ensure all therapists vacations, clinic openings and closings, meetings blocked appropriately in scheduler
- Referral log updated and maintained in Raintree
- Reminder calls made to next day evals
- Use of Raintree Connect
- Document routing in and out electronic medical records
- Communications related to a specific appointment documented in the appointment
- Regarding status change
- Rescheduling missed appointments
- Collect payments at time of service
- Knowledgeable in Deductible Program
- Maintain communication log appropriately
- End of day reports
- Maintain HIPAA compliance
- Maintain patient charts (ie filing, scanning, etc)
- Weekly cancellation report
- Maintain priority list
- Maintaining the daily front desk checklist
- Opening the schedule for the therapist who is working the Saturday of that week
- Other daily front desk operations
Requirements:
- Front desk experience
- Healthcare experience a plus
- Strong computer skills (proficient with Microsoft products)
- Ability to work in a fast paced environment
Salary : $14 - $16