What are the responsibilities and job description for the Driver Manager- Greenville SC MDO position at Temco Logistics?
Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.
As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.
Must Have Skills:
-
Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.
-
Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)
-
Hands on leadership. Ability to fill in during absences, or busy business seasons.
Scheduled: 4am start 10-12 hours shifts M-Sat.
Job Responsibilities:
-
Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution
-
Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
-
Train and onboard new customer service staff
-
Build office and driver schedules and ensure hours adherence
-
Review payroll accuracy and partner with Driver Managers on route adjustments
-
Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)
-
Order office supplies and maintain proper staging of product and paperwork
-
Support inbound/outbound processes in 3PL locations
-
Investigate freight and Sedgewick claims
-
Assess waste/recycling operations and recommend improvements
-
Lead and support drivers daily to ensure readiness and success.
-
Monitor performance metrics and coach for improvement.
-
Oversee DOT compliance and safety standards for drivers and equipment.
-
Conduct on-road observations and Safe Work Habits Assessments.
-
Partner with operations to optimize routes and maintain fairness.
-
Drive a culture of professionalism and customer satisfaction.
Salary : $70,000 - $80,000