Revision Specialist (Pacific Coast)

Description

Work Location: Remote (Pacific Coast, USA)

Job Status: Full time, regular

Work Schedule: Mon - Fri, Office hours

Compensation Rate: $27.00 per hour

Start Date: ASAP

Position Overview

We are seeking an exceptional and highly detail-oriented Revision Specialist to join our dynamic team in a crucial role that demands meticulous attention and linguistic expertise. The successful candidate will be responsible for reviewing, revising, and quality-checking a diverse array of digital text materials, ensuring impeccable accuracy and consistency across all documents. This position requires not only a sharp eye for detail and the ability to catch nuanced discrepancies, but also strong language and editing skills, coupled with effective time management. The ideal candidate is a proactive professional who thrives in a collaborative environment, possessing excellent organizational and communication skills. They should be comfortable working within a structured "9 to 5" schedule, embracing frequent team interactions and regular check-ins throughout the day. This role offers the opportunity to significantly impact the quality of our digital content, playing a vital part in upholding our organization's reputation for excellence. If you are a detail-driven individual with a passion for precision and a collaborative spirit, this position provides a rewarding opportunity to apply your skills in a dynamic and fast-paced setting.

Main Responsibilities

• Perform high-volume, detailed redlining of documents with precision.
• Edit, revise, update, and insert document content and data (e.g., text, elements, tables)
• Check and maintain accuracy in titles, headers, footers, and logical flow or sequence in text of documents.
• Use language tools (e.g., lexicons, translation tools) to verify correct terminology, language use, and formatting, especially in multilingual contexts.
• Edit documents to correct formatting issues and ensure compliance with established formatting requirements.
• Review digital documentation to ensure accuracy, consistency, and adherence to redline mockups, source material, and internal guidelines.
• Ensure fidelity between revised document versions and prior or original versions, identify and track discrepancies or errors in layout, structure, headers, and content.
• Accurately identify, track, and report discrepancies or errors, using sound judgment to distinguish between critical issues requiring immediate escalation and minor inconsistencies.
• Participate in peer review and final Quality Assurance processes to ensure document readiness.
• Manage multiple priorities and shift between tasks efficiently while maintaining high attention to detail and accuracy.
• Maintain ongoing communication and responsiveness with project managers and team members via messaging tools and email during standard work hours.
• Execute assignments accurately and timely, to meet assigned deadlines.
• Manage workload to align with project timelines and team expectations.
• Thoroughly review assignment instructions and proactively ask clarifying questions to ensure full understanding and accurate execution of assignments.
  
  

Requirements

• Ability to balance multiple assignments, shift focus quickly and stay organized in a fast-paced environment is a must.
• Adept and comfortable with repetitive tasks.
• Excellent understanding of the English language, and excellent reading comprehension and ability to follow detailed written instructions thoroughly.
• Strong proofreading and exceptional attention to detail, with the ability to identify both surface-level and nuanced errors. Self-review capabilities to catch one’s own errors before submission.
• Highly experienced with Microsoft Word, including Word formatting tools with the ability to expertly format tables, manage indentation, control line spacing, insert and adjust page breaks, and maintain consistent styles throughout documents.
• Clear, professional communication and the confidence to ask clarifying questions when necessary.
• Experience with version control and adapting to document management systems.
• Familiar with working in environments where rapid-context switching is required, including the ability to handle different document types.
• Comfortable and experienced with collaborative workflows, including frequent check-ins and ongoing communication during a traditional “9 to 5” schedule.
• Strong work ethic and initiative—not just a copy-paste approach.
• Associate’s or bachelor’s degree in English, communications, journalism, or a related field preferred; relevant experience will be considered.
  
  

Preferred Qualifications

• Prior experience working in deadline-driven, highly collaborative remote environments with frequent communication and iteration.
• Experience proofreading and reviewing documents for visual consistency, formatting precision, and complete layout accuracy across multiple versions.
• Multilingual proficiency or experience working with multilingual content, including basic understanding of language structure or translation workflows.
• Familiarity with legal contracts, legal terminology, or prior experience in legal document review where accuracy, confidentiality, and compliance are critical.
• Background in editing or reviewing technical, policy, academic, or regulatory documents where detail and structured formatting are essential.
• Familiarity with data and formatting tools, such as Excel and Numbers; with productivity and project tools, such as Adobe Acrobat (PDFs), Quip, and Box; and with communication tools, such as email and Slack.
  
  

TELUS Values

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace changes and innovate courageously
• We grow together through spirited teamwork
  
  

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital’s business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at [email protected]

Please note that our company does not provide visa sponsorship for this position. Candidates must be currently authorized to work in the United States for the duration of employment without requiring sponsorship now or in the future. We wanted to share this information upfront to help you determine if this role aligns with your long term career plans.

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.