What are the responsibilities and job description for the Enterprise Architect - Telecom position at TELUS Digital?
Requirements
Description and Requirements
Key Responsibilities:
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Description and Requirements
Key Responsibilities:
- Architect, develop, configure, and test Order Management Applications with a strong focus on Oracle OSM, UIM, and ASAP.
- Design and implement OSM cartridges using Oracle Design Studio on Eclipse IDE.
- Develop scalable and high-performing Java-based Microservices for telecom applications.
- Build and optimize telecom billing integrations (CSG, Amdocs) within enterprise environments.
- Leverage XML technologies (XQUERY, XPATH, XSLT) for data transformation and service orchestration.
- Implement and maintain Java web services (SOAP, WSDL, RESTful APIs) to ensure seamless system communication.
- Work with Oracle databases (11g/12c, PL/SQL) for backend data management and integration.
- Apply Object-Oriented Programming (OOP) best practices to develop robust and maintainable solutions.
- Utilize DevOps processes, CI/CD pipelines, and automation tools (ANT, Maven, Jenkins) to streamline deployment and testing.
- Drive technical thought leadership, providing guidance across multiple applications and business units.
- Ensure adherence to software development methodologies and governance standards.
- Evaluate and recommend cloud adoption strategies (Oracle Cloud, AWS).
- 12 years of experience in architecting, developing, and testing Order Management Applications.
- Expertise in Oracle OSM, including cartridge design, admin tools, and integration strategies.
- Strong Java and J2EE background, including experience with MDB, Kafka. Proficiency in XML technologies (XQUERY, XPATH, XSLT).
- Extensive experience with Oracle databases (PL/SQL, database communication).
- Hands-on experience in telecom billing systems (CSG, Amdocs).
- 8 years of experience with software development methodologies (Agile, Waterfall).
- 4 years of experience with build automation and testing tools (ANT, Maven, Jenkins, SoapUI, JUnit).
- Experience with Oracle Reference and productized BSS/OSS solutions (RODOD, RSDOD).
- Proven ability to architect large and complex enterprise applications.
- Strong leadership in technical strategy and governance.
- Preferred Qualifications:
- Experience with cloud platforms (Oracle Cloud, AWS).
- Familiarity with DevOps methodologies and CI/CD best practices.
- Strong analytical and problem-solving skills with a strategic mindset
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.