Networking and IoT Engineering Specialist

Currently we are looking for a Networking and IoT Engineering Specialist to join our team from Dallas, Texas.

IN THIS ROLE YOU WILL:

· Consult with employees and clients on devices/solution-related technical issues

· Provide guidance on integrating our products into client solutions, and addressing their challenges with Teltonika Networks products through written communication and online meetings.

· Solve technical issues and look for a way to reduce them

· Prepare technical documentation and technical tasks

· Conduct training sessions for employees and clients on our products and solutions.

· Self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources

· Preparing documentation for internal and external use (e.g., Teltonika Wiki)

· Serve as a liaison between customers and Teltonika Networks R&D/Headquarters for complex technical challenges.

· Have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals.

WE BELIEVE THAT YOU:

· Have a technical or engineering background

· Great communication skills

· Working knowledge of software and operating system principles

· Knowledge of basic internet technologies (WWW, FTP and etc.)

· Basics of telecommunication systems and technologies

· Ability to prepare technical documentation

· Good knowledge of WiFi technologies: 802.11 g/b/n/ac

· Ability and experience configuring VLANs, QoS

· Ability and experience configuring various VPN solutions: IPSec, L2TP, OpenVPN, DMVPN, SSTP; good knowledge of their working principles, differences

· At least 12-month experience working with routers. Knowledge of 2G, 3G, 4G networks, ability to explain network authentication methods, data session establishment

· Experience working with embedded, Linux-based OpenWRT operating system

· Good problem solving (troubleshooting) skills

· Knowledge and ability to use „AT“ commands

· Ability to write simple bash/ash scripts

· Knowledge of Firewall principles, ability, and experience configuring Firewall with IPTABLES

· Experience working with industrial routers is an asset

OUR OFFER:

· Work type: Hybrid based out of our Irving, Texas office.

· Compensation: Attractive compensation package with real potential to develop career opportunities in IoT industry. Incentives and referral bonuses

· Training: onboarding on Teltonika‘s internal systems, Sales process, product related topics; providing constant necessary materials, assigning progress-check up tests and giving you a continuous feedback to unlock more of your potential

· Career: opportunities to increase your seniority level in the role, or even become a Team Lead in the long-term; We’re proud to say in 2021, we’ve had 234 internal career jumps globally in the organization – opportunities are waiting for you as well

· Health Benefits and other Benefits: 3 weeks of Paid Vacation, 6 Sick days and a day off on your Birthday

· Work Environment: Multicultural and diverse environment which highly values knowledge and exchange of ideas, supportive and positive attitude in the team

· Knowledge Growth: Internal sessions for knowledge sharing to achieve constant professional growth

· Team Bonding: Teambuilding activities to boost and maintain communication based on mutual trust and respect, at the same time keep the environment inspiring and engaging

· Working hours: Standard Working hours