What are the responsibilities and job description for the VoIP Technician position at TeleVoIPs - Business Phone Solutions?
Company Description
Established in 2009 in Tampa, FL, TeleVoIPs provides superior business phone solutions and systems. As a privately-owned Voice over IP (VoIP) company, we have corporate offices in Brandon, FL. We specialize in custom-designing cost-effective communication solutions with an emphasis on unparalleled local customer service and support. Our VoIP system is equipped with a wide range of advanced business features, including a mobile app for global accessibility and a virtual dashboard for detailed call statistics.
Role Description
This is a full-time hybrid role for a VoIP Technician, based in Valrico, FL, with some work-from-home flexibility after a probationary period. The VoIP Technician will be responsible for the day-to-day setup, configuration, and troubleshooting of VoIP systems. Responsibilities also include providing technical support, maintaining telephony infrastructure, and ensuring optimal network performance for VoIP services, and more!
Qualifications
- Experience with Troubleshooting and Providing Technical Support
- Skills in Network Administration and Telephony
- Excellent problem-solving and analytical abilities
- Strong communication and customer service skills
- Relevant certifications or training in VoIP technology and network management are a plus
- Ability to work independently and as part of a team
