Accounts Receivable and Collections Specialist

Bill Rate: $55/$60 per hour

Must work out of the Pittsburgh office 5 days a week.

Job Summary

The Accounts Receivable & Collections Specialist (The Specialist) records, verifies, and posts payments received by the organization. Ensures transactions are recorded promptly and accurately in accordance with internal accounting policies. Reconciles payments with accounts receivable ledger and prepares reports of delinquent accounts. May be responsible for ad hoc customer billing and responding to customer inquiries regarding invoice disputes.

The Specialist is also responsible for initiating calls to complex and difficult customers to collect payments and settle accounts. Follow up on delinquent account updates and maintain accurate financial records including accounting, receivable and credit records. The Specialist must maintain accurate records of all customer conversation within the company’s ERP along with any other internal house of record.

Experience And Skills

A successful Accounts Receivable and Collections Specialist actively manages the Client accounts with little supervision and has strong interpersonal knowledge to easily connect with and influences clients to agree to collection terms. Additionally, the Specialist knows how and when to partner with internal stakeholders to leverage collections efforts.

• You will have 3-5 years of collections experience.
• Having worked in a position where you had billing experience and responsibilities.
• Experience working and posting cash applications.
• Passionate about achieving assigned goals while building and maintaining impactful Client relationships.
• Clear, and concise, communicator with the ability to explain and train as a subject matter expert in assigned duties.
• Independent, strategic thinker with a “can do” attitude.
• Strong and tactful negotiator skill set.
• Accounts Receivable and billing experience, preferably in a hospital care setting
• Be capable of self-direction, within context.
  
  

Duties And Responsibilities

• Collections:
• Achieve assigned collection goals.
• Contacts customers on status of current and past due invoices.
• Prepare and send collection letters.
• Updates CRM software on all customer communications.
• Accounts Receivable:
• Partners with and provides updates to internal stakeholders on top Past Due accounts to complete Monthly & Quarterly AR allowance.
• Develop and Maintain processes and procedures surrounding the monthly cash forecasting process.
• Actively seeks out opportunities to improve and streamline department processes to reduce Accounts Receivables.
• Cash Applications:
• Accurately post and records cash daily for all revenue streams including domestic and international.
• Assists with cash applications and audit requests.
  
  

Education

• Bachelor's degree in accounting or finance or other related field of study (preferred).
• High School Diploma (required).
  
  

Benefits

• Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
• Life and AD&D
• Flexible Spending Accounts: Medical, Dependent Care, and Transportation
• 401 (k) Retirement Savings
• Tuition Reimbursement
• Military Paid Leave (up to 6 months of base salary while on military leave)
• Paid Time Off
• Paid parental leave
  
  

Disclaimer

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.