What are the responsibilities and job description for the Learning & Development Specialists position at Telespecialists Llc?
This in an In-office position.
About Us:
TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.
Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.
Tele Specialists Offers:
- A great culture with a team environment
- A fun, diverse work environment
- A rapidly growing company with career advancement opportunities
- Medical, Dental and Vision benefits
- Tuition Reimbursement
- 401k match
- Paid Vacation
- Leadership Training Classes
- Mentorship Program
About the Role:
The Learning & Development (L&D) Specialists an individual contributor responsible for planning, coordinating, and delivering learning and development initiatives that support employee growth and capability building across the organization. Working closely with the Director of Human Resources, this role helps execute the company's talent development strategy by creating training content, facilitating learning sessions, supporting train-the-trainer programs, and maintaining tools and resources that enable continuous development. The L&D Specialists also administers the performance management lifecycle, including mid-year and annual reviews, ensuring processes are consistent, equitable, and aligned to organizational competencies. While not responsible for leading enterprise-wide strategy, this role plays a critical part in implementing programs, gathering feedback, and supporting leaders and employees throughout the development process.
Key Responsibilities
- Designs, implements, and manages comprehensive talent development programs aligned with organizational needs.
- Develops learning pathways, leadership development initiatives, and training curricula to support employee growth.
- Builds competency frameworks and learning roadmaps for key roles and functions.
- Facilitates in-person and virtual learning experiences using effective adult-learning practices.
- Develops and maintains train-the-trainer programs to expand organizational reach and strengthen facilitation capability.
- Develops and maintains train-the-trainer programs to expand organizational reach and strengthen facilitation capability.
- Manages LMS platforms, learning vendors, and training technologies.
- Leads succession planning activities, including talent reviews, readiness assessments, and development planning.
- Leads the annual succession planning process and evaluates critical roles, successors, and development plans.
- Drives the consistent execution of the performance management cycle and provides coaching to leaders on evaluation practices.
- Analyzes performance management data to identify trends and areas for improvement.
- Implements metrics that assess program effectiveness, learning adoption, and development ROI.
- Partners with HR and business leaders to support engagement, learning culture, and organizational capability initiatives.
Qualifications
- Bachelor's degree in Human Resources, Organizational Development, Education, Psychology, or a related field.
- 5 years of experience in talent development, learning and development, or organizational development.
- Experience designing, delivering, and facilitating training programs using modern instructional design practices.
- Analytical ability to interpret data and translate insights into actionable recommendations.
- Strong facilitation and presentation capabilities with the ability to engage diverse audiences.
- Proficiency in curriculum development and adult-learning principles.
- Experience managing performance management cycles and talent review processes.
- Excellent verbal and written communication skills.
- Familiarity with HRIS systems, LMS platforms, and talent analytics.