What are the responsibilities and job description for the IT Service Resolution Professional position at Teleperformance USA?
**Key Responsibilities**
As a Technical Support Representative at Teleperformance USA, your key responsibilities will include:
- Providing front-line technical assistance to customers through various communication channels.
- Resolving technical issues related to high-speed internet services, devices, and software.
- Collaborating with internal teams to resolve complex technical issues and improve customer experience.
- Documenting customer interactions, including issue resolution and follow-up activities.
We offer a dynamic work environment with opportunities for growth and development.
