What are the responsibilities and job description for the Sales Account Manager position at Teledyne Battery Products?
Teledyne Battery is a fast-growing manufacturer of aviation and ground power lead-acid battery solutions with a global and tight network of distribution partners. We’re looking for an Account Manager to join our customer-interfacing team. We’re looking for a self-motivated sales professional who exhibits dedication, creativity and someone who shares the same passion we do for value-added sales via quality service and strong partnership management.
Our site-wide key focus areas are : Safety, Quality, Team Development, Operational Excellence, and Brand Elevation. We’re a close and agile team that love what we do.
Our vision is to maximize our market share by leveraging our partnership networks’ salesforce through lead generation, tailored campaigns, joint-outreach, customer education, and support. This includes understanding our market segments’ dynamics and various customer profiles as well as the individual organizational focus areas for this role are partner and customer product education, obtaining detailed in-field intelligence, problem resolution, lead and opportunity generation, business case development, tailored campaign design and execution, strengthening and taking control of our brand perception and relationship management. Partnership network management also includes identifying, vetting, and onboarding strategic additions to our business.
Summary
WE're hiring a Sales Account Manager in Redlands, CA. In this role you will develop new prospects and interact with existing customers and partners to increase sales of an organization's products and / or services. Works with customers and partners to find what they want, create solutions and ensure a smooth sales process. A certain degree of creativity and latitude is required. Prioritizes schedules based on multiple factors and customer requirements. Is occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Essential Duties and Responsibilities
- Serve as the face of Teledyne to the customer, and the voice of the customer internally.
- Maintain positive relationships with distributors. Monitor and analyze their sales trends and inventory levels, implement co-promotions, assist in improving service and quality levels.
- Work with marketing to develop and implement strategies and campaigns to gain market share.
- Lead our representation at key industry events.
- Maintain training schedule and provide recurring partner and customer training. Track effectivity and tailor as needed.
- Support new product and new certification entry into market.
- Manage agreement terms and effectivity.
- Order forecasting and pricing analysis.
- Tailor and provide presentations and prepare sales toolkit collateral for our partners. Partner in-field sales support as needed. Identify certification and new application opportunities.
- Make and submit orders by referring to product literature and price lists
- Gather current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques in order to monitor competition
- Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints
- Attend educational workshops; review publications and be involved in professional associations. This includes tradeshows, customer field visits, and conducting seminar trainings on battery installation and maintenance best practices.
- Provide historical records by keeping records on customer inquiries and sales
- Contribute to team efforts in accomplishing organizational goals.
- Investigates and resolves customer issues
- Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
Required Qualifications :
In our efforts to maintain a safe and drug-free workplace, Teledyne Relays requires that candidates complete a satisfactory background check and pass a drug screen prior to employment.
Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).
Please note the salary range posted below is a general guideline for this job level and location. When extending an offer, a variety of factors are considered such as responsibilities of the position, relevant education and experience, certifications, knowledge and skills.