What are the responsibilities and job description for the Legal Receptionist - Personal Injury Law Firm position at Telaré Law?
Legal Receptionist – Personal Injury Law Firm
About Us
Telaré Law is a dedicated personal injury law firm committed to fighting for the rights of accident victims and their families. We pride ourselves on providing compassionate, client-centered service at every touchpoint — starting the moment someone walks through our door or picks up the phone.
The Role
We are looking for a warm, organized, and professional Legal Receptionist to be the face and voice of our firm. As the first point of contact for our clients — many of whom are navigating stressful and emotional situations — you will play a vital role in ensuring every person feels heard, respected, and supported.
Key Responsibilities
- Greet clients, visitors, and vendors in a friendly and professional manner
- Answer and direct a high volume of incoming phone calls promptly and courteously
- Maintain and update client intake forms and case management records
- Manage front desk correspondence, including emails, faxes, and mail
- Coordinate with attorneys and legal staff to relay messages and manage scheduling
- Keep the reception area clean, organized, and welcoming
- Assist with general administrative tasks as needed
Qualifications
- High school diploma or GED required, associate or bachelor's degree a plus
- 2-4 years of experience in a receptionist, administrative, or customer-facing role
- Prior experience in a law firm or medical office is a bonus, but not required
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office (Word, Outlook, Excel); experience with legal software (e.g., Litify, MyCase) is a plus
- Ability to handle sensitive information with professionalism and discretion
- Bilingual candidates are encouraged to apply
What We Offer
- Health, dental, and vision insurance
- Paid time off and holidays
- Supportive, team-oriented work environment
- Opportunity to grow within the firm
Telaré Law is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.