What are the responsibilities and job description for the Field PC Technician position at TekWissen ®?
Position: Field PC Technician
FedEx Location: Greenville, SC 29607
Duration: 8 months
Work Type: Temporary Assignment
Job Type: Driving
Pay Rate: $ 20.00 - 22.86/ Hr.
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.
Key Responsibilities:
- As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Client Call Management system using Company provide phone.
- You will be working mostly for Dell Products – (So previous experience will be Plus).
- You will be travelling in a radius of 30 to 50 miles from the Pickup parts location.
- You need to take the Dell certifications training (Online) and complete the certifications. - free
Key Qualifications:
- 1 Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required
Additional Notes:
- This is a driving job and ***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
- Driving Required: 250-350 miles per week. Mileage will be reimbursed.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Salary : $20 - $23