Quality Assurance Representative

Job Title: Quality Assurance Representative

Location: Kenner, LA, 70062

Duration: 3 Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift: 1st Shift

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provides services to the travel industry, including catering, onboard retail, food service provisioning, and food logistics and is a supplier to many major airlines.

Job Description:

• This position is responsible for quality element control related to operation, policy and procedure auditing, supporting quality improvement projects, and supporting the manager to drive defect prevention and detections.
• The position acts as the primary business unit liaison to US Quality Assurance.

Main Duties and Responsibilities:

• Coordinates and monitors quality improvement projects
• Audits implementation of quality system for effectiveness by verifying operation activities to Client, Customer and Regulatory specification
• Monitors corrective action system
• Educates and trains unit staff and managers in quality related issues
• Plays a key role in developing a comprehensive quality program
• Implements the quality system detailed in the quality manual
• Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
• Supports the manager to drive prevention vs. detection of defects
• Coordinates actions to prevent the occurrences of nonconformities
• Maintains customer compliance resolution
• Responsible for the maintenance of key performance metrics for the Quality organization
• Acts as the primary liaison to US Quality Assurance
• Controls Food safety and Quality of processing and manufacturing within the business
• Supports customer audits, government audits to meet compliance
• Verifies and ensures company policies and procedures are followed
• Ensures quality specifications and requirements are followed and met
• Assists with developing Standard Operating Procedures
• Responsible for safety, quality and compliance to customer specification
• Assists in training of all Standard Operating Procedures and Critical Control Points in the unit

Required:

• At least 3 years of experience in a high-volume QA environment within the food industry (food manufacturer, high-volume caterer, or similar).
• Lab-only experience will not be a fit for this role.
• Demonstrated experience with food safety audits.
• Food processing experience is essential.

Highly Preferred (having all three is a strong plus)::

• HACCP Certification
• Familiarity with SQF standards and audits
• PCQI Certification (second-level)

Supervisory Experience:

• This role will oversee the activities of approximately 10 employees. Prior supervisory experience is a plus but not a hard requirement.

Education:

• Minimum qualifications include High School graduate or equivalent with experience in related discipline
• Preferred qualifications include College degree in related discipline, knowledge of HACCP, quality management and six sigma
• Is HACCP certified and ServeSafe trained a plus
• Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Education:

• Intermediate level Microsoft office tool skills (excel, word)
• Knowledge of quality auditing, inspection methods
• Detail oriented
• Strong organizational skills, able to prioritize responsibilities and multi-task
• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision
• Excellent reading, writing, and oral communication skills
• Change Agent

Work Experience:

• Minimum 3 years of experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control
• Previous in airline, food processing, distribution operations or other fast paced environment

Technical Skills: (Certification, Licenses and Registration)

• ServSafe certification required

#NonIT - TW

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Pay: $30.00 - $32.00 per hour

Work Location: In person

Salary : $30 - $32