What are the responsibilities and job description for the Technical Support Specialist (Beaverton) position at Tektronix?
Business title: Technical Support Specialist
Description
We are seeking an innovative problem solver to join our Service Engineering Team as a Technical Support Specialist. The Technical Support Specialist is responsible for supporting the global deployment, maintenance, and continuous improvement of service test stations and automated test solutions. This role partners closely with Service, Manufacturing, Design Engineering, and Metrology teams to support production, service operations, and New Product Introduction (NPI), ensuring accurate, reliable, and compliant testing throughout the product lifecycle.
If you are ready for the next step in your career, we have an exceptional opportunity for a Service Engineering Technician as part of the Service Support team.
Key Responsibilities
Service Test Stations
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
About Tektronix
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Pay Range
The salary range for this position (in local currency) is 66900.00-124300.00
Is this role subject to ITAR?
The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
The salary range for this position (in local currency) is 66900.00-124300.00
Description
We are seeking an innovative problem solver to join our Service Engineering Team as a Technical Support Specialist. The Technical Support Specialist is responsible for supporting the global deployment, maintenance, and continuous improvement of service test stations and automated test solutions. This role partners closely with Service, Manufacturing, Design Engineering, and Metrology teams to support production, service operations, and New Product Introduction (NPI), ensuring accurate, reliable, and compliant testing throughout the product lifecycle.
If you are ready for the next step in your career, we have an exceptional opportunity for a Service Engineering Technician as part of the Service Support team.
Key Responsibilities
Service Test Stations
- Deploy, configure, and maintain service test stations worldwide, including PCs, test equipment, fixtures, and software.
- Ordering PC’s with current Windows software loaded. Desktop PC for depots, and laptop for CCE/CEU.
- Installing TechCal-NI, NTCats, remote desktop software (UltraVNC) and request NI Production license.
- Manage spare parts, replacement equipment, and obsolescence planning in coordination with Service and Manufacturing.
- Ensure 24/7 operational readiness through proactive maintenance, troubleshooting, and rapid issue resolution.
- Provide technical support for station, equipment, product, and operator-related issues.
- Collaborate with Manufacturing and Design Engineering to implement test changes and release Test Change Notices (TCNs).
- Ensure compliance with internal coding standards, documentation, and data reporting requirements.
- Support NPI’s by ordering and tracking all components to deploy an operational system
- Provide training materials, documentation, and tools to enable successful product launches.
- Verify firmware, test code, and documentation accuracy prior to service release and sign-off.
- Collect and provide test data and feedback to drive product and test improvements.
- Bachelor’s degree in computer engineering, or related field (or equivalent experience).
- Experience with automated test systems, LabVIEW, and TestStand.
- Proficient with Windows, Microsoft Office, SharePoint and Internet applications.
- Proven troubleshooting skills across hardware, software, and systems.
- Strong collaboration, documentation, and training skills.
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
About Tektronix
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Pay Range
The salary range for this position (in local currency) is 66900.00-124300.00
Is this role subject to ITAR?
The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
The salary range for this position (in local currency) is 66900.00-124300.00