Technology Accessibility Compliance Specialist

Description

Recruiter Intake / Contractor Role Description

Department Information Technology Services (ITS) – Contracts Team Working Title Technology Accessibility Compliance Specialist

Reports To ITS Contracts Team Coordination Works closely with ITS Technology Services Managers & Contracts Managers

Working Title

Technology Accessibility Compliance Specialist

Engagement Summary

A county in Georgia seeks to initially onboard contractor support for a Technology Accessibility Compliance Specialist function within the ITS Contracts Team. This role will focus on accessibility compliance for software systems, digital services, and technology-related contracts, with the contractor serving as the operational point of coordination for vendor accessibility documentation, testing validation, remediation follow-up, and management reporting.

The contractor will report to the ITS Programs/Contracts Manager.

Area Description

Reports To ITS Contracts Team

Primary Business Partners ITS Technology Services Managers, Contract Managers, (possibly system owners, procurement stakeholders), and vendors

Core Responsibilities

• Serve as the main point of contact for accessibility compliance matters for vendors with new or existing technology-related contracts.
• Function as the ITS accessibility compliance “gatekeeper” for technology contracts by controlling intake, review, follow-up, and status communication related to accessibility documentation and testing results.
• Track vendor VPAT/ ACRs and maintain current status records for new contracts, existing contracts, and renewals.
• Ensure VPAT/ACR reports are received at least 90 days before contract renewal (as required per Accessibility Contract Addendum/Amendment).
• Perform technical accessibility testing on software systems and digital services to confirm WCAG 2.1 Level AA requirements through both automated and manual testing.
• Use tools such as JAWS, NVDA, VoiceOver, WAVE, Axe DevTools, Accessibility Insights, ANDI, Color Contrast Analyzer, browser developer tools, and keyboard-only/manual testing methods.
• Verify that vendors provide evidence of compliance, documented workarounds for non-compliant features, and documented remediation plans with target dates.
• When non-compliance is identified, require and track receipt of vendor remediation plans with target dates (plans expected within 30 days).
• Follow up to ensure actual remediation is completed per the target dates specified in the remediation plan.
• Manage ACR compliance status and testing results and provide this information to contract managers while keeping them informed through copied emails and recurring updates.
• Document tracking procedures, testing practices, and reporting templates for repeatable use.
• Provide basic accessibility overviews to internal teams and prepare management reporting on compliance posture, open issues, and vendor responsiveness.
  
  
  

What Good Candidates Look Like

• Hands-on experience with digital accessibility testing for websites, applications, software platforms, or SaaS products, pdf files. mobile apps.
• Strong understanding of WCAG 2.1 Level AA and practical accessibility test methods, including keyboard-only navigation and screen reader testing.
• Experience interpreting VPATs/ACRs and challenging unsupported vendor claims. (validation tool is available for initial analysis of the reports; candidate will log and track all follow up communication as a result of any ACR report discrepancies/lack of details)
• Ability to work independently with vendors while keeping County stakeholders fully informed.
• Strong documentation discipline, especially for compliance tracking, issue logs, evidence capture, and management reporting. Attention to detail is essential.
• Professional communication skills suited to a gatekeeper role that requires firmness, follow-up, and consistency.
  
  
  

Required Qualifications

• Bachelor’s degree in a related field or equivalent relevant experience.
• Experience in digital accessibility compliance, accessibility testing, software QA, vendor compliance, IT governance, or contract support.
• Experience using accessibility testing tools and assistive technologies.
• Ability to serve as the ITS central coordinator and information source for accessibility compliance matters for technology contracts.
  
  
  

Preferred Qualifications

• Government or public sector experience, especially with technology procurement or contract oversight.
• Experience working with software vendors on remediation tracking or compliance follow-up.
• Knowledge of Section 508, ADA-related accessibility expectations, and technology governance practices, specifically WCAG 2.1 Level AA.
• Prior experience building or formalizing an accessibility compliance intake / tracking process.
  
  
  

Recommended Screening Questions

• Describe your experience validating vendor VPAT/ACR submissions. What made a submission credible or not credible?
• What tools do you use for manual and automated accessibility testing, and how do you combine those results?
• How do you handle a vendor that claims compliance but your testing finds WCAG 2.1 Level AA issues?
• Describe how you would track renewals, remediation deadlines, and communications for multiple vendors at once.
• Have you worked in a gatekeeper role where internal stakeholders depended on you for compliance status before making contract decisions?
  
  
  

Suggested Initial Deliverables (First 60–90 Days)

• Establish or refine a centralized VPAT/ACR intake and status tracker.
• Inventory active and upcoming technology contracts requiring accessibility documentation review.
• Review standardized vendor request language for 90-day renewal requests and 30-day remediation responses. Suggest enhancements if needed.
• Make recommendations for an initial management report identifying compliant products, partial conformance, known gaps, open remediation items, and upcoming renewals.
• Review and evaluate the current repeatable testing and evidence capture workflow. Make suggested improvements if needed.
  
  
  

Recruiter Notes

This should be sourced as a hands-on digital accessibility compliance role rather than a general ADA coordinator or broad cybersecurity/compliance position. Strong candidates should be comfortable performing technical testing, interpreting or understanding vendor accessibility documentation, and following through with vendors on remediation expectations.

Skills

Accessibility, Compliance, User experience, wcag, Usability testing, Audit, ada, wcag aa 2.1

Top Skills Details

Accessibility,Compliance,User experience,wcag,Usability testing,Audit,ada

Additional Skills & Qualifications

Recommended Screening Questions

• Describe your experience validating vendor VPAT/ACR submissions. What made a submission credible or not credible?
• What tools do you use for manual and automated accessibility testing, and how do you combine those results?
• How do you handle a vendor that claims compliance but your testing finds WCAG 2.1 Level AA issues?
• Describe how you would track renewals, remediation deadlines, and communications for multiple vendors at once.
• Have you worked in a gatekeeper role where internal stakeholders depended on you for compliance status before making contract decisions?
  
  
  

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Marietta, GA.

Pay And Benefits

The pay range for this position is $45.00 - $60.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a hybrid position in Marietta,GA.

Application Deadline

This position is anticipated to close on Apr 15, 2026.

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We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.