What are the responsibilities and job description for the Project Coordinator position at TEKsystems?
*Description*
Customer is looking for a Loyalty Specialist who is technically fluent but non-coding professional who can partner closely with AEM team to ensure points are configured in a timely manner with their SLA's to ensure readiness for authoring and integrate within their Loyalty platform (LoyaltyPlus).
Main day to day responsibilities:
-RMP screenshots and submission, as needed, for Rewards components
-Creation and point configuration for business as usual activities (polls, videos, surveys) in LoyaltyPlus
>Partner closely with AEM team to ensure points are configured in a timely manner with their SLA's to ensure readiness for authoring
>QA/troubleshoot any issues
>configuration of SKU Bonus, Periodic Point Promotion
-Manage intake of of call center emails around Rewards
>Majority of client calls revolve around "gift card delivered, but not received"
Call center will run through their script to try to help the consumer find the gift card, but if the consumer is still unable to find it, they will submit a ticket on an ADO board the Rewards team set up
Contractor will be responsible for creating new gift card link for the call center to send to client
If they ticket requires any further escalation, they will tag in Rewards Ops Manager and DBS, who will work with digital agency
-Organize and schedule staging calls
-As needed administrative tasks as assigned by Sr. Manager and Lead Manager
*Skills*
loyalty program, reward programs, Project coordination, AEM, AEP, adobe campaign, power bi, workfront
*Additional Skills & Qualifications*
-Key Characteristics: timeliness, attention to detail, comfortable working in technological systems (Adobe Workfront, proprietary systems (LP), JIRA/ADO, etc.)
-Familiarity with AEM components (e.g., templates, assets, workflows) would be nice to have. Will not be building components, AEM authors will be doing that.
-Experience working with Adobe Campaign, AEP, Adobe Workfront is nice to have.
*Job Type & Location*
This is a Contract position based out of Winston-Salem, NC.
*Pay and Benefits*The pay range for this position is $30.00 - $42.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Winston-Salem,NC.
*Application Deadline*This position is anticipated to close on Apr 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer is looking for a Loyalty Specialist who is technically fluent but non-coding professional who can partner closely with AEM team to ensure points are configured in a timely manner with their SLA's to ensure readiness for authoring and integrate within their Loyalty platform (LoyaltyPlus).
Main day to day responsibilities:
-RMP screenshots and submission, as needed, for Rewards components
-Creation and point configuration for business as usual activities (polls, videos, surveys) in LoyaltyPlus
>Partner closely with AEM team to ensure points are configured in a timely manner with their SLA's to ensure readiness for authoring
>QA/troubleshoot any issues
>configuration of SKU Bonus, Periodic Point Promotion
-Manage intake of of call center emails around Rewards
>Majority of client calls revolve around "gift card delivered, but not received"
Call center will run through their script to try to help the consumer find the gift card, but if the consumer is still unable to find it, they will submit a ticket on an ADO board the Rewards team set up
Contractor will be responsible for creating new gift card link for the call center to send to client
If they ticket requires any further escalation, they will tag in Rewards Ops Manager and DBS, who will work with digital agency
-Organize and schedule staging calls
-As needed administrative tasks as assigned by Sr. Manager and Lead Manager
*Skills*
loyalty program, reward programs, Project coordination, AEM, AEP, adobe campaign, power bi, workfront
*Additional Skills & Qualifications*
-Key Characteristics: timeliness, attention to detail, comfortable working in technological systems (Adobe Workfront, proprietary systems (LP), JIRA/ADO, etc.)
-Familiarity with AEM components (e.g., templates, assets, workflows) would be nice to have. Will not be building components, AEM authors will be doing that.
-Experience working with Adobe Campaign, AEP, Adobe Workfront is nice to have.
*Job Type & Location*
This is a Contract position based out of Winston-Salem, NC.
*Pay and Benefits*The pay range for this position is $30.00 - $42.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Winston-Salem,NC.
*Application Deadline*This position is anticipated to close on Apr 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $30 - $42