What are the responsibilities and job description for the Medical Phone Operator position at TEKsystems?
We are seeking a highlyorganized and compassionate Medical Phone Operator to join our clinical team.As the first point of contact for patients, you will play a vital role inensuring a smooth and welcoming experience. This position requires excellentcommunication skills, attention to detail, and the ability to manage multipleadministrative tasks in a fast-paced healthcare environment Key Responsibilities:Professionally handle a high volume of incoming calls with excellent phone etiquetteAccurately schedule patient appointments and manage provider calendarsMonitor and respond to Epic In Basket messages and Work QueuesProvide administrative support to multiple healthcare providersMaintain a high level of customer service in all patient interactionsNavigate and utilize Epic for patient records, scheduling, and communicationEnsure timely and accurate documentation and follow-upQualifications:Previous experience as a medical receptionist, secretary, scheduler or in a similar healthcare role requiredExperience with Epic requiredStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesHigh school diploma or equivalentDetails: Pay cycle – weekly | medical, dental & vision benefits offered. Schedule: Monday – Friday | 8 hour shift between 8:00am – 5:00pmJob Type & LocationThis is a Contract position based out of Farmington, CT.Pay and BenefitsThe pay range for this position is $20.00 - $22.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Farmington,CT.Application DeadlineThis position is anticipated to close on Nov 25, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $22