What are the responsibilities and job description for the IT Support Specialist position at TEKsystems?
6 month contract.
On-site work in Redmond.
Service Desk role; Active Directory expertise needed.
Description
The Systems Support Specialist identifies, troubleshoots, diagnoses, and repairs hardware and software problems for the client's computer and telephone systems. Incumbents in this classification independently provide support to internal and external users for the client's data network, phone and computer equipment and systems via telephone, remote control or on-site with the users. The Systems Support Specialist gathers and logs data for issues/requests, coordinates problem escalation within the department; maintains and repairs equipment; identifies and resolves systemic problems by developing and analyzing the Call Tracking tool and designs, implements and documents deployment strategies for hardware and software rollouts. Systems Support Specialists provide technical assistance to users and supports Information Services in project administration and management.
Required Skills
troubleshooting, customer service, desktop, Office 365, Active Directory, solarwinds, intune
Additional Skills & Qualifications
Education and Experience
Intermediate Level
Job Type & Location
This is a Contract position based out of Redmond, WA.
Pay And Benefits
The pay range for this position is $20.00 - $25.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in Redmond,WA.
Application Deadline
This position is anticipated to close on Apr 7, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-site work in Redmond.
Service Desk role; Active Directory expertise needed.
Description
The Systems Support Specialist identifies, troubleshoots, diagnoses, and repairs hardware and software problems for the client's computer and telephone systems. Incumbents in this classification independently provide support to internal and external users for the client's data network, phone and computer equipment and systems via telephone, remote control or on-site with the users. The Systems Support Specialist gathers and logs data for issues/requests, coordinates problem escalation within the department; maintains and repairs equipment; identifies and resolves systemic problems by developing and analyzing the Call Tracking tool and designs, implements and documents deployment strategies for hardware and software rollouts. Systems Support Specialists provide technical assistance to users and supports Information Services in project administration and management.
Required Skills
troubleshooting, customer service, desktop, Office 365, Active Directory, solarwinds, intune
Additional Skills & Qualifications
Education and Experience
- Vocational or Associate degree
- Three to four years of experience in a helpdesk or computer repair environment plus two years of experience analyzing, procuring, testing or maintaining personal computers and hardware and software systems
Intermediate Level
Job Type & Location
This is a Contract position based out of Redmond, WA.
Pay And Benefits
The pay range for this position is $20.00 - $25.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Redmond,WA.
Application Deadline
This position is anticipated to close on Apr 7, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $25