Inside Sales Representative

Job Description

Our Client is seeking an Inside Sales Specialist to support daily customer operations and sales execution in a manufacturing environment.

This role is customer-service and sales-support focused, involving order management, shipment tracking, customer communication, reporting, and internal coordination with production, logistics, and accounting teams.

Job Duties And Responsibilities

• Prepare and maintain daily sales, shipment, and backlog reports
• Track daily shipments, deliveries, and order status; proactively communicate updates to customers
• Receive, review, and process customer orders accurately and in a timely manner
• Manage customer RMAs, returns, and issue resolution in coordination with Quality, Production, and Logistics
• Communicate professionally with customers regarding order status, delivery timing, documentation, and issues
• Coordinate shipping schedules and special customer requirements
• Maintain accurate customer and order records in SAP and internal systems
• Support the Accounts Receivable (AR) team with customer follow-ups and collections
• Organize completed materials according to customer specifications
• Support sales managers with customer communication and follow-ups
• Reach out to existing customers regarding repeat orders or additional needs
• Assist with customer visits when required
• Attend industry trade shows, exhibits, and sector events as needed
• Support preparation of customer-facing materials (non-digital, non-campaign-based)
  
  
  

Qualifications And Requirements

• High school diploma or GED required; associate degree preferred
• 1–3 years of experience in inside sales, customer service, sales support, or order management
• Manufacturing or industrial environment experience preferred
• Strong organizational skills with the ability to manage multiple daily priorities
• Excellent written and verbal communication skills
• Comfortable working with reports, spreadsheets, and operational data
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• SAP experience is a plus
• Ability to work in a plant/office environment and follow safety requirements
• Willingness to attend occasional trade shows or customer visits
  
  
  

Job Type & Location

This is a Contract to Hire position based out of Albany, NY.

Pay And Benefits

The pay range for this position is $29.00 - $30.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in Albany,NY.

Application Deadline

This position is anticipated to close on Apr 16, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.