What are the responsibilities and job description for the Helpdesk/Desktop Support Engineer Remote position at TEKsystems?
We are seeking a skilled Level 2 Desktop Support Technician to join our team.
Key Responsibilities:
- Diagnose and resolve software and hardware incidents, tasks, and requests escalated through service management software.
- Perform programming and related administrative tasks for managed printers.
- Ensure compliance with all company training, legal, and ethical requirements.
- Provide exceptional customer service and possess good problem-solving skills.
Requirements:
- Experience with desktop break/fix and computer hardware services, including break/fix laptops.
- Experience with managed print services, including remote printer programming.
About Our Company:
We are a global industry leader in Full-Stack Technology Services, Talent Services, and real-world application. We work with progressive leaders to drive change and activate ideas and solutions. As an equal opportunity employer, we consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
