What are the responsibilities and job description for the Help Desk Support position at TEKsystems?
Description
Georgia Pacific is allowing self owning devices. Bring your own device will affect around 9000 lines that will need to be assisted with. It is a 2026 initiative and could last all year. These 2 will be working different shifts to support any calls that come in for device transition. These 2 will be giving permissions, routing numbers, and giving passwords and pins.
Skills
Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 10, Support, Office 365, Servicenow
Top Skills Details
Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Phone support,Ticketing system,Password reset
Additional Skills & Qualifications
The shifts are; 9-6 cst with a 1 hour lunch. The other shift is 11-8 cst with a 1 hour lunch. Saturdays they need coverage 9-6 cst with lunch from 12:30-1:30 but this day can be from home
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Wichita, KS.
Pay And Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Georgia Pacific is allowing self owning devices. Bring your own device will affect around 9000 lines that will need to be assisted with. It is a 2026 initiative and could last all year. These 2 will be working different shifts to support any calls that come in for device transition. These 2 will be giving permissions, routing numbers, and giving passwords and pins.
Skills
Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 10, Support, Office 365, Servicenow
Top Skills Details
Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Phone support,Ticketing system,Password reset
Additional Skills & Qualifications
The shifts are; 9-6 cst with a 1 hour lunch. The other shift is 11-8 cst with a 1 hour lunch. Saturdays they need coverage 9-6 cst with lunch from 12:30-1:30 but this day can be from home
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Wichita, KS.
Pay And Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wichita,KS. Application Deadline This position is anticipated to close on Dec 27, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $18