What are the responsibilities and job description for the Fraud Investigator position at TEKsystems?
Description
This is a Contract position based out of Queens, NY.
Pay And Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Perform risk analysis in operational areas with exposure to monetary or legal implications. This position is responsible for a wide range of duties related to the analysis and investigation of potential or realized fraud transactions, including the detection and prevention of fraud.
- Independently review, examine, and decision fraud and merchant dispute claims submitted by members to minimize the credit union's loss exposure, increase recovery of stolen funds/assets and meet regulatory requirements.
- Monitor member activity and escalated cases using fraud tools to identify potential fraud. Independently determine if transactions are fraudulent and take appropriate action(s). Identify and escalate emerging fraud trends across all channels.
- Contact members as needed to ascertain information, verify transactions and/or confirm data/information changes. Review and respond to member escalations and/or participate in the preparation of responses to Complaint Management.
- Maintain case management systems for tracking of fraud cases and relevant information. Ongoing monitoring of fraud tool performance to ensure that agreed risk levels and positive member experience are maintained.
- Provide primary support and services to the branches and Contact Center representatives via email and telephone. Also assist other Fraud Specialists, Fraud Investigators, Fraud Prevention Management and/or Chief Legal & Risk Officer.
- Participate in risk and departmental strategic initiatives, business as usual activities, ad hoc requests, and identify potential risk exposures.
- Complete ongoing training in preparation for CFE and/or CFCI to promote growth and understanding of current/future fraud trends and fraud mitigation.
- Other duties as assigned.
- Fraud prevention and banking experience required
This is a Contract position based out of Queens, NY.
Pay And Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Queens,NY. Application Deadline This position is anticipated to close on Dec 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $25 - $30