Customer Service Representative - ENTRY LEVEL

Job Description

• Monday-Friday: there are first shift openings and second shift openings
• Greet patients according to Conifer Standards of Care, provide world-class customer service, and complete full registration at the time of service.
• Explain and obtain required hospital and patient legal forms (e.g., Advance Directives, Consent for Treatment, Medicare notices).
• Scan and organize Protected Health Information; prepare patient packets for upcoming hospital visits.
• Assist with scheduling diagnostic procedures and post-discharge care; enter details into the scheduling system and provide clear appointment instructions.
• Inform patients about financial responsibilities and use compliant collection techniques before, during, and after service.
• Perform cash reconciliation and process payments in line with hospital financial policies.
• Confirm insurance eligibility, benefits, and coverage; complete financial clearance tasks; obtain authorizations for scheduled and unscheduled services; notify payors of inpatient visits.
  
  
  

Pay: $18-$22/hr

Skills

Customer service, Emr, Ehr, Epic, patient registration, patient scheduling

Additional Skills & Qualifications

▪ Minimum typing skills of 35 wpm

▪ Demonstrated working knowledge of PC/CRT/printer

▪ Customer Service Skills And Experience

▪ Ability to work in a fast paced environment

▪ Ability to receive and express detailed information through oral and written communications

▪ Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

▪ Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.

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Job Type & Location

This is a Contract to Hire position based out of Lebanon, NH.

Pay And Benefits

The pay range for this position is $17.89 - $22.30/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lebanon,NH. Application Deadline This position is anticipated to close on Dec 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.