Billing Specialist

About The Role

We are seeking a detail‑oriented Billing Specialist to support our rapidly growing customer base. This position plays a key role in resolving billing issues, generating customer quotes, assisting with payment method problems, and ensuring orders move smoothly through production. This position supports students, dentists, hygienists, and other non‑government customers.

Key Responsibilities

• Investigate and resolve billing inquiries, including questions on charges, discrepancies, or potential overbilling.
• Review customer accounts to determine next steps and ensure accuracy.
• Create credits as needed based on findings from account investigations.
• Prepare and send approximately 5 customer quotes per day.
• Provide clear, well‑organized documentation to support billing questions and account reviews.
• Make 5–10 outbound calls daily to address payment method issues for orders currently in production.
• Help customers update or correct payment methods to ensure orders proceed without delay.
• Note: This is not a collections role—conversations are friendly, solution‑oriented, and administrative.
• Set up new orders in the system with accuracy and attention to detail.
• Apply existing payments and coordinate with Accounting to maintain clean, up‑to‑date account records.
  
  
  

Required Skills

• 1 year of billing experience
• Strong written and verbal communication skills
• Excellent organization and attention to detail
  
  
  

Employee Value Proposition (EVP)

• A collaborative culture grounded in daily team engagement and visual management practices
• Opportunities for career development and advancement
• A workplace in Madison, WI, consistently ranked among the best places to live
  
  
  

Work Environment

• Modern, open office environment built in 2019
• Small, collaborative team of approximately 15
• Hours: 9:00 AM–5:30 PM
  
  
  

Job Type & Location

This is a Contract to Hire position based out of Madison, WI.

Pay And Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Madison,WI. Application Deadline This position is anticipated to close on Apr 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.