IT Site Support Technician

Job Title: Desktop Support Technician (On-Site)

Location: Scarborough ME
Employment Type: Long Term Contract (Potential for Full-Time Conversion)
Experience Level: Entry Level 6 months of experience

Job Description

We are seeking an on-site Desktop Support Technician to provide technical support for a manufacturing plant environment. This role is critical to ensuring production and office systems remain operational and efficient.
Responsibilities:

• Deliver on-site desktop support for all hardware within the manufacturing plant.
• Install, configure, and maintain end-user desktop computers and peripherals for both production lines and office staff.
• Provide technical assistance for computers, phones, printers, and industrial printers.
• Implement and maintain network servers, including Active Directory account management.
• Perform break/fix support for network, server, and end-user devices.
• Manage and track hardware inventory and e-waste.
• Support Windows 10 environments, mobile RF devices, and workstation PCs.
• Troubleshoot network issues (routers, switches) and re-image computers as needed.
• Complete ladder training and climb ladders to reset wireless access points.
• Perform other duties as assigned.

Essential Skills

• Strong problem-solving abilities and critical thinking.
• Ability to work under pressure and make timely decisions.
• Excellent communication and writing skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Resilience in managing demanding workloads.

Physical Requirements

• Frequent use of personal computer equipment.
• Occasional stooping, crawling, and lifting up to 50 lbs for hardware installation.
• Ability to climb ladders (up to 20-25 feet) to access catwalks and mezzanines while carrying hardware.
• Comfortable working in tight spaces and around wiring/AC systems.

Top Skills

• Must be on-site daily.
• Opportunity for training as a lead technician.
• Potential to convert to a full-time role after one year.
• Top Skills: Desktop Support, PC Installation, Windows 10 Troubleshooting
• Nice to Have: Basic networking knowledge (routers, switches), imaging experience, ladder safety training.

Job Type & Location
This is a Contract position based out of Scarborough, ME.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Scarborough,ME.
Application Deadline
This position is anticipated to close on Jan 12, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.