What are the responsibilities and job description for the Desktop Support position at TEKsystems c/o Allegis Group?
Job Details
Description
The primary responsibility of the IT Specialist I is to enable the client's employees to use technology efficiently. The IT Specialist I is expected to provide advanced technical support and troubleshooting to the client's associates while delivering exceptional customer service.
Identify, triage, and resolve technical problems of moderate complexity.
Accurately document, track, and monitor problems using applicable systems and tools.
Provide support to end users for computer, application, system, device, access, and hardware issues.
Accept various projects, develop work plans, and ensure timely completion as directed.
Must have strong interpersonal skills and a desire to thrive in a team-oriented environment.
Install and support company-required hardware (desktops, laptops, printers, VoIP, scanners, phones, tablets, wireless handheld scanners) and software.
Be a resource to the IT Platforms (Local Backups, Local Servers, Local Networks, etc.) that may need assistance with projects and support of the day-to-day IT infrastructure at the location they support.
Help maintain an accurate stockroom inventory of personal computer devices (laptops/desktops) and peripherals (monitors, keyboards, docks).
Monitor hardware and application performance based on expected benchmarks and provide feedback to the IT manager.
Assist users with new technology training when introducing new offerings (MFA, OneDrive, Self Service, etc.), helping the client's users adapt and embrace technology to work more efficiently.
Support conferencing/collaboration technology leveraging the client's solutions of Audio/Visual displays (Teams, telephony, etc.).
Hardware configuration and deployment following the client's standards.
Skills
Desktop, Windows 10, Troubleshooting, Help desk support, Hardware, Active directory
Top Skills Details
2-4 years of experience- In-depth technical knowledge of workstation hardware and software, printers, network, and peripheral equipment like scanners, tape drives, etc.
-Computer hardware and software troubleshooting
-Strong customer service skills, ability to meet deadlines, and work independently.
Additional Skills & Qualifications
Embroidery Machines
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville,TN.
Application Deadline
This position is anticipated to close on Jan 17, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The primary responsibility of the IT Specialist I is to enable the client's employees to use technology efficiently. The IT Specialist I is expected to provide advanced technical support and troubleshooting to the client's associates while delivering exceptional customer service.
Identify, triage, and resolve technical problems of moderate complexity.
Accurately document, track, and monitor problems using applicable systems and tools.
Provide support to end users for computer, application, system, device, access, and hardware issues.
Accept various projects, develop work plans, and ensure timely completion as directed.
Must have strong interpersonal skills and a desire to thrive in a team-oriented environment.
Install and support company-required hardware (desktops, laptops, printers, VoIP, scanners, phones, tablets, wireless handheld scanners) and software.
Be a resource to the IT Platforms (Local Backups, Local Servers, Local Networks, etc.) that may need assistance with projects and support of the day-to-day IT infrastructure at the location they support.
Help maintain an accurate stockroom inventory of personal computer devices (laptops/desktops) and peripherals (monitors, keyboards, docks).
Monitor hardware and application performance based on expected benchmarks and provide feedback to the IT manager.
Assist users with new technology training when introducing new offerings (MFA, OneDrive, Self Service, etc.), helping the client's users adapt and embrace technology to work more efficiently.
Support conferencing/collaboration technology leveraging the client's solutions of Audio/Visual displays (Teams, telephony, etc.).
Hardware configuration and deployment following the client's standards.
Skills
Desktop, Windows 10, Troubleshooting, Help desk support, Hardware, Active directory
Top Skills Details
2-4 years of experience- In-depth technical knowledge of workstation hardware and software, printers, network, and peripheral equipment like scanners, tape drives, etc.
-Computer hardware and software troubleshooting
-Strong customer service skills, ability to meet deadlines, and work independently.
Additional Skills & Qualifications
Embroidery Machines
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville,TN.
Application Deadline
This position is anticipated to close on Jan 17, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $25 - $30