What are the responsibilities and job description for the Desktop Support position at Apex Systems?
Job Details
Job#: 3016723
Job Description:
Apex Systems is looking to hire an IT Field Technician to support our large Information Technology client here in Nashville, TN. If interested, please apply directly to Cameron at
Title: IT Field Technician/Desktop Support
Location: Nashville, TN
Shift: Mon- Fri 8:00am am-5:00 pm
Contract to Hire
Required Qualifications:
Minimum Requirements:
Preferred, NOT REQUIRED:
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Apex Systems is looking to hire an IT Field Technician to support our large Information Technology client here in Nashville, TN. If interested, please apply directly to Cameron at
Title: IT Field Technician/Desktop Support
Location: Nashville, TN
Shift: Mon- Fri 8:00am am-5:00 pm
Contract to Hire
- Experienced desktop support technician with strong customer skills, reliable transportation.
- A certification requested but not mandatory.
- Prefer 3-5 years deskside experience.
Required Qualifications:
- Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's)
- Technician will travel to each client's location
- Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printers
Minimum Requirements:
- 3 years plus supporting Desktops, Laptops and Printers.
- 3 years plus with customer service experience
- Personable as they will be interacting with a wide range of users and environments
Preferred, NOT REQUIRED:
- CompTIA A
- OEM Printer Warranty Certifications
- OEM Laptop/Desktop Warranty Certifications
- Lexmark Printer experience
- Server experience would be a bonus
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.