What are the responsibilities and job description for the Data Center Site Lead position at Tekgence Inc?
Job Title: Data Center Site Lead
Location: Atlanta, GA
Duration: 12 months
Job Description:
We are looking for a Data Center Site Lead to lead and support the daily operations of our mission-critical data center environments. The ideal candidate will have previous leadership experience combined with strong technical background, attention to detail, and the ability to work in a fast-paced, physically demanding environment. The team is hands-on and is responsible for maintaining server hardware, supporting network infrastructure, performing physical installations and decommissions, and ensuring environmental and operational standards are met. The Site Lead will serve as the primary onsite point of contact and coordinate activities across multiple teams.
Requirements:
- 8 years of experience as technical leader and people leader
- 5 years of hands-on experience working in a data center, NOC, or infrastructure support environment.
- Strong understanding of server, storage, and networking hardware.
- Familiarity with Windows/Linux OS fundamentals and basic command-line usage.
- Knowledge of rack/stack, structured cabling, power, and cooling best practices.
- Ability to work with hand tools and perform physical tasks (lifting up to 50 lbs).
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Ability to work in a 24/7 operational environment (shift/rotation flexibility).
Preferred:
- Experience with data center infrastructure management (DCIM) tools.
- Understanding of IP networking and structured cabling standards.
- Certifications such as CompTIA A , Server , Network , or vendor specific credentials.
- Familiarity with ITSM systems (ServiceNow, Jira).
- Experience with monitoring platforms and basic scripting.
Key Responsibilities:
- Lead, mentor, and develop a team of data center technicians.
- Prioritize and manage workload across team.
- Direct build activities and review build documentation.
- Act as the primary onsite point of contact.
- Manage escalations and provide advanced troubleshooting support.
- Coordinate operational activities with other teams.
- Oversee adherence and alignment to standards, SOPs, safety guidelines, and escalation protocols.
- Review, approve, and contribute to build documentation and procedural updates.
- Provide timely documentation of activities, incidents, and updates in ticketing systems.