What are the responsibilities and job description for the ServiceNow Architect position at TEKEngineersInc?
Job Title: ServiceNow Architect (SecOps, IRM/ISD, ITOM)
Location: [ Bellaire, TX]
Experience: 10 Years
Employment Type: [ Contract]
Job Summary
We are seeking an experienced ServiceNow Architect to lead the design and implementation of scalable ServiceNow solutions across Security Operations (SecOps), IRM/ISD, and IT Operations Management (ITOM). This role will be responsible for defining the platform roadmap, driving architecture decisions, and ensuring alignment with business and security objectives.
Key Responsibilities
- Define and own the overall ServiceNow platform architecture and roadmap
- Lead design and implementation of SecOps (Security Incident Response, Vulnerability Response, Threat Intelligence)
- Architect and implement IRM/ISD (Integrated Risk Management / Information Security & Data) solutions
- Drive ITOM capabilities including Discovery, Service Mapping, Event Management, and CMDB optimization
- Collaborate with stakeholders to translate business requirements into scalable technical solutions
- Ensure best practices in platform governance, security, and performance optimization
- Provide technical leadership and guidance to development and admin teams
- Integrate ServiceNow with third-party tools (SIEM, monitoring tools, cloud platforms, etc.)
- Conduct architecture reviews and ensure compliance with enterprise standards
- Define and manage upgrade strategy and platform lifecycle
Required Skills & Experience
- 10 years of IT experience with 5 years in ServiceNow architecture
- Strong hands-on experience with ServiceNow platform
- Deep expertise in:
- SecOps (Security Operations)
- IRM / ISD (Risk & Security frameworks)
- ITOM (Discovery, CMDB, Event Management)
- Experience in designing end-to-end ServiceNow solutions and integrations
- Strong understanding of CMDB architecture and data modeling
- Experience with REST/SOAP APIs, MID Server, and integrations
- Strong stakeholder management and communication skills