Pega Lead Business Architect (Payments)

Role Overview
The Pega Lead Business Architect (LBA) role adds leadership of business-to-technical alignment, solution design for complex payment workflows, requirements translation, guidance and support for technical teams, design reviews, and use of modern principles, methodologies, and tools to advance financial operations and dispute management initiatives. Lead Pega LBA with strong banking operations expertise, payment domain depth, and stakeholder leadership experience. 

Creates and leads the functional design and development of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI). Proposes & designs business workflow solutions to address complex banking operational needs. Prepares functional, operational, and procedural documentation required. Facilitates complex problem resolution between business stakeholders and technical development teams. Provides guidance and support to business analysts and system architects. Reviews user stories, case designs, and functional documentation. Applies modern principles, methodologies and tools to advance payment processing capabilities and operational efficiency. 

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized banking solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with payment processing, clearing cycles, and dispute resolution to ensure they adhere to and support the company's Enterprise Risk Management Framework.

 Key Responsibilities 

• Technical Troubleshooting - Subject Matter Depth and Breadth

• Application Delivery Process - Extensive Experience

• Application Design, Architecture - Subject Matter Depth and Breadth

• Application Development Tools - Subject Matter Depth and Breadth

• Application Testing - Extensive Experience

• Packaged Application Integration - Subject Matter Depth and Breadth

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
• 8 Years of experience preferably in a large banking / financial institution environment, focusing on payment operations and exception workflows.

• Pega Business Architect (LBA) certification / expertise

• Pega Smart Investigate for Payments (PSI) framework

• Pega Infinity v25 w/Constellation

• Payment Operations & Exception Management

• Business Process Analysis and Requirements Gathering

• Process Improvement

• Release Management

• Software Solutions and Design

• User Experience / Case Design

• Application Development Life Cycle Familiarity

• Design and architecture familiarity/experience

• Business and Team Management

• Group Problem Solving

• Customer Engagement and Solutions Oriented

Preferred Qualifications

• Banking experience

• Financial institution experience

• Understanding regulatory and risk controls (AML, Sanctions screening, clearing regulations)

Locations: Pittsburgh, PA

About Techstra Solutions 
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com