Pega Architect

Job Title: Pega Certified Senior System Architect (CSSA) – Payments & Smart Investigate

Role Overview

The Pega Certified Senior System Architect (CSSA) role adds hands-on technical design, configuration, and development, complex problem resolution, guidance and support for junior team members, code and documentation reviews, and use of modern principles, methodologies, and tools to advance financial operations and dispute management initiatives.

Lead Pega CSSA with strong technical implementation skills, framework customization experience, and team collaboration.

8 Years of overall IT experience with 5 years specializing in Pega design and development, preferably in a large banking / financial institution environment focusing on payment exception processing.

Creates and leads the technical design, configuration, and implementation of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI).

Proposes & designs software solutions to address complex banking operational needs. Prepares technical and procedural documentation required.

Facilitates complex problem resolution within application data structures, integrations, and case workflows.

Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.

Applies modern principles, methodologies and tools to advance payment processing capabilities and system performance.

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized banking solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support the companies Enterprise Risk Management Framework.

Banking operations familiarity

• Payment processing flows and clearing mechanisms
• Controls and audit standards
• Compliance considerations for financial messaging
• Risk management processes

Key Responsibilities / Competencies

• Technical Troubleshooting - Subject Matter Depth and Breadth
• Application Delivery Process - Extensive Experience
• Application Design, Architecture - Subject Matter Depth and Breadth
• Application Development Tools - Subject Matter Depth and Breadth
• Application Testing - Extensive Experience
• Packaged Application Integration - Subject Matter Depth and Breadth

Required Qualifications/Skills

• Pega Certified Senior System Architect (CSSA) certification
• Pega Smart Investigate for Payments (PSI) framework configuration and support
• Constellation Experience
• Object-Oriented Programming and Pega Guardrails
• Data Pages, Activities, Flows, and Case Management design
• API and Service Integration (REST/SOAP/MQ)
• Process Improvement
• Release Management
• Software Solutions and Design
• Application Development
• Design and architecture familiarity/experience
• Business and Team Management
• Group Problem Solving
• Customer Engagement and Solutions Oriented

Strongly Preferred Qualifications

• Banking experience
• Financial institution experience
• Understanding regulatory and risk controls

Ideal candidates would have experience with:

• Large banks
• Banking competitors
• Financial services technology organizations
• Banking operations
• Controls
• Compliance considerations
• Risk management processes

About Techstra Solutions

Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com