Business Systems Analyst (Online Banking)

Role Overview
Business Systems Analyst (BSA) is part of a integral Digital Banking Group. In this role, you will own the translation of high-level retail banking product visions into actionable, technical specifications. You will navigate complex data structures using SQL and lead integrations to automate customer workflows and internal processes. As a senior member of the team, you will be responsible for ensuring that our offshore development partners have the clarity and requirements needed to deliver high-quality code in an Agile environment. 
Key Responsibilities   

• Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals. 

• Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents. 

• Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners. 

• Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features. 

• AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing. 

• Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones. 
   

• Bachelor’s degree in Computer Science, Information Technology, or related field

• 5 years in Online/Digital Banking, understanding the nuances of PCI compliance, security, and transaction processing. 

• Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).  

• Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and how they can be applied to banking "agents." 

• SavvyHigh technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.  

• Proven track record of working with offshore/onshore models to drive project velocity. 

• 8 years of total experience as a BSA or System Analyst in a large-scale enterprise environment. 

Location: Pittsburgh, PA (relocation assistance is offered)

About Techstra Solutions 
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com