What are the responsibilities and job description for the SAP Program Manager( SAP IS Retail ) position at TechSpace Solutions Inc.?
Job Title : SAP Program Manager( SAP IS Retail )
Location : Emeryville, CA (Hybrid)
Duration : 12 months
Job Description:
Note from team :
We don t need SAP Technical Manager. What we need is a functional person with SAP IS Retail experience who has also done program management. If you are not able to find that, just get a person with SAP IS Retail experience.
As the IT Delivery Lead (SAP Retail) representing ITCI at a leading San Francisco-based retail client, you will act as the key bridge between client business stakeholders and offshore delivery teams.
You will own the end-to-end delivery of critical SAP Retail initiatives, ensuring programs are delivered on time, within scope, and aligned with enterprise business priorities in a high-growth environment.
This role requires strong SAP Retail expertise, excellent client-facing leadership, and a strong focus on business outcomes over task execution.
Key Responsibilities
Client Stakeholder Management & Communication
- Act as the primary onsite point of contact for IT and business leadership at the client organization.
- Translate complex technical concepts into clear, business-relevant insights.
- Manage stakeholder expectations and balance competing priorities effectively.
- Lead governance meetings, steering committee discussions, and executive status reporting.
End-to-End Program Delivery Ownership
- Drive programs with a focus on business value realization, not just delivery completion.
- Oversee project health including scope, schedule, budget, risks, and resource planning.
- Proactively identify and mitigate delivery risks and blockers.
- Ensure SAP solutions align with Finance, Supply Chain, Merchandising, and Retail Operations processes.
Onsite Offshore Delivery Coordination
- Collaborate closely with offshore delivery teams to ensure seamless execution across geographies.
- Convert business requirements into clear, actionable technical and functional specifications.
- Provide retail domain context to improve delivery quality and reduce rework.
- Ensure smooth communication and coordination across distributed teams.
Required Qualifications & Experience
- 6 8 years of strong hands-on experience in SAP Retail environments (SAP IS-Retail, S/4HANA Retail, Finance, Pricing, Inventory Management, etc.).
- Proven experience in client-facing roles within IT consulting or system integration environments.
- Strong track record in managing global onsite offshore delivery models.
- Experience engaging and influencing senior stakeholders (Director / VP level).
- Strong understanding of retail business processes including omnichannel commerce, supply chain, and store operations.
Preferred Skills
- SAP S/4HANA Retail transformation experience.
- Program management / PMO leadership experience.
- Strong communication, negotiation, and stakeholder management skills.
- Experience in large-scale enterprise retail transformation programs.