What are the responsibilities and job description for the Technician III position at TECHNOVIZ LLC?
Top required skills:
- At least 5 to 7 years of experience in a customer-facing, multi-tier, technology support role
- Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications.
- Experience providing diagnosis, problem resolution, and support for enterprise applications and systems.
- Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers.
- Experience working on project-based teams that follow Agile methodologies.
- Experience with or knowledge of legacy and modern technologies, enterprise-level system design, automation, planning, deployment, security, and administration, system performance monitoring, user directories, virtualization, and network communications.