What are the responsibilities and job description for the Back Office Support Specialist position at Technology Gateway Inc?
Job Summary
Technology Gateway Inc. is looking for an organized, detail-oriented Back Office Support Specialist to keep our operations running smoothly behind the scenes. You'll manage records, prepare jobs for our installation teams, and keep our materials and systems accurate and ready to go. This is a support and coordination role — the person our field team depends on to have everything ready before they walk out the door.
Key Responsibilities
- Maintain accurate inventory records and update tracking systems
- Prepare and organize equipment and materials for scheduled jobs
- Check in and verify incoming orders against purchase records
- Process returns and log equipment movement
- Keep materials labeled, organized, and easy to locate
- Coordinate with office and field teams on job and parts needs
- Keep the work area structured and efficient
What Success Looks Like
- Every scheduled job has its materials ready before the team arrives
- Records match reality — inventory counts are accurate and current
- Field teams are never delayed by missing or misplaced parts
Qualifications
- Strong organizational skills and attention to detail
- Comfortable with basic computer systems and record-keeping
- Able to juggle multiple priorities in a fast-moving day
- Reliable, consistent, team-oriented
Preferred Experience
- Inventory, logistics, purchasing, or administrative support
- Experience supporting a team or managing materials and equipment
Work Environment
- In-person role based in Oak Lawn, IL
- Active position — regular standing, organizing, and moving materials, with occasional lifting up to 50 lbs
Benefits
- Health insurance
- Health savings account
- Paid time off
- Employee discount
Pay: $17.00 - $23.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Paid time off
- Retirement plan
Application Question(s):
- Are you comfortable occasionally lifting up to 50 lbs?
- How many years of experience do you have with inventory, logistics, or administrative support?
- Have you used any inventory, order tracking, or field service software (e.g., ServiceTitan, QuickBooks, spreadsheets)?
- What is your desired hourly pay?
Ability to Commute:
- Oak Lawn, IL 60453 (Preferred)
Work Location: In person
Salary : $17 - $23