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Office Support Specialist

Northeastern Illinois University
Chicago, IL Full Time
POSTED ON 8/3/2026
AVAILABLE BEFORE 9/1/2026
This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See

https://illinoisjoblink.illinois.gov/jobs/13617019

Northeastern offers a rewarding working environment for our students and

employees. Our faculty and staff are smart, dedicated people who work to

create an excellent urban university experience for bright and motivated

students.\

\

Job Summary:\

Integral member of the customer service team in Financial Aid,

Scholarships and Student Employment; serves as an employment liaison

between the student employee and the hiring department; disseminates

employment information and collaborates with Counseling and Career

Development Services.\

\

Job Description:\

\

Primary customer service representative to the Student Employment

Office.\

First point of contact for both prospective and current student

employees to assist with job search, hiring documents and meeting

payroll deadlines.\

Coordinates department referrals and determines student eligibility for

Federal Work Study or Student Aide.\

Responsible for scanning using specialized equipment to convert physical

documents into digital images, ensuring clarity, accuracy, and proper

organization for retrieval.\

Disseminates information concerning student employment programs.\

Informs departments of employment and wage increase processes for

student employees; informs departments of process for extensions in

hours per week that a student may work.\

Maintains confidential student employee records and files.\

Assist with the postings and editing of available on campus job

positions (e.g. bulletin boards, handshake website).\

Advises hiring agents when students participating in the Federal Work

Study program are approaching their earnings limit.\

Coordinates marketing of Student Employment outreach, maintains

communications with Student Employee group in NEIUport and tracks

participation rates each year.\

Assists the team in establishing annual targets.\

Assists with the orientation, trainings, events and supervision of

student workers in the Student Employment Office.\

Assists students with understanding direct costs (primarily tuition and

fees) and how an employment experience is a source of addressing cost

of.\

Performs related duties as assigned.\

\

Minimal Qualifications:\

  • High school diploma or equivalent.\
  • Any one or combination totaling two (2) years (24 months) from the

categories below:\

  • College coursework in any curriculum, as measured by the following

conversion table or its proportional equivalent:\

\

30 semester hours equals one (1) year (12 months)\

Associates Degree (60 semester hours) equals eighteen months (18

months)\

90 semester hours equals two (2) years (24 months)\

Bachelors Degree (120 semester hours) equals three (3) years (36

months)\

  • Work experience performing office/clerical activities, including the

use of computer systems.\

  • One (1) year (12 months) of work experience comparable to the second

level of this series.\

\

Hours: Monday - Friday, 8:30 A.M. - 4:30 P.M. (Hours may vary depending

on departmental needs).\

\

Location: NEIU Main Campus (5500 North St. Louis Avenue, Chicago, IL

60625)\

\

Setting: Office Support Specialist is an on campus position, not

eligible for Hybrid or Remote work.\

\

This position requires a background check.

\

Salary Range\

\$24.64?\

Benefits\

University employees may be eligible for a variety of State of Illinois

benefits. These benefits are administered through the Illinois

Department of Central Management Service (CMS). Please visit ourEmployee

Benefitspage To Learn More About Our Comprehensive Benefits

packageincluding health, dental, and vision benefits, sick and vacation

days, and participation in the State Universities Retirement System.\

\

Northeastern Illinois University is an Equal Opportunity/Affirmative

Action employer and invites applications from Women, Minorities,

Veterans and Persons with Disabilities, as well as other qualified

individuals.Northeastern Illinois University\'s positions are contingent

upon the University\'s receipt of its State of Illinois appropriation.

Salary : $25

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