Student Information Systems Specialist

STUDENT INFORMATION SYSTEMS SPECIALIST

Position: Student Information Systems Specialist
Location: Palm Offices
Schedule: 8:00am-4:30pm, Monday - Friday

Work Year: 260 paid days per year
Classified Salary Schedule: PRI 18, $30.57 -$37.09 hourly

Round 1 Interview Date: July 15
Round 2 Interview Date: July 21

JOB SUMMARY:

Under general supervision of the assigned supervisor, the Student Information Systems Specialist plans, coordinates and performs activities related to the support and operation of the District’s Student Information System (SIS)         and the California Longitudinal Pupil Achievement Data System (CALPADS). Confers with administrators and staff to provide support, documentation, training, data extraction/reporting to district staff and governmental agencies, and performs related work as assigned. The position requires technical skill in addition to the ability to interpret and explain technical concepts to non-technical users. The Specialist is responsible for the maintenance and security of the software applications and the data throughout the district. Ability to work both as part of a team and individually is essential.

ESSENTIAL FUNCTIONS:

• Provides in-depth knowledge and expertise in all aspects of the District’s Student Information System (SIS) application and database.
• Manages and supports the day-to-day operation of the District Student Information System (SIS) application and database. Including user-support, troubleshooting and problem-solving.
• Identifies, analyzes and resolves problems related to the district Student Information System, interacts effectively with users to solve problems and advises on best practices for using the software system.
• Creates and disseminates the annual SIS calendar to site users for the purpose of successful student scheduling, grade reporting, and student enrollment.
• Establishment, enforcement and maintenance of data entry standards. Monitors database for accuracy and data integrity. Ensures staff access to the SIS is aligned to their role in the organization.
• Interprets, implements and monitors state and federal mandates regarding data.
• Manages the student data collection and submission specifically required for CALPADS, School Accountability Report Card, and U.S. Department of Education Office of Civil Rights required reporting.
• Provides required information extracts to governmental and other outside agencies including periodic attendance data and demographics extracts.
• Communicates district, state, and federal agency mandates to appropriate department personnel.
• Data transformation and bulk import/export between SIS and secondary data systems via API connector, SFTP, or other secured communication protocol.
• Participates in district mandated training and retraining programs.
• Designs the layout of reports to meet the needs of district users and governmental agencies including progress reports, report cards, and other reporting data.
• Monitors database for accuracy and data integrity with periodic report audits.
• Provides advice and guidance to other district technology support personnel and users.
• Maintains knowledge and alignment of all student data with current district, state and governmental agencies reporting requirements. Ensures the district maximizes the use of the district SIS, including leading the implementation of new SIS features and modules.
• Utilize district ticketing/work order system to receive user requests for help. Achieve appropriate and established service response times for support tickets.
• Maintains confidentiality of sensitive employee and student information.
• Facilitates the configuration and maintains accuracy of student enrollment between the SIS and secondary learning portals, educational tools, and testing / assessment platforms.
• Assists other departments in coordination of testing and assessments.
• Develops user guides, job aids, and supporting documentation for end-users. Provides remote and in-person user training and may travel to school sites in support of related duties.
• Provides training and information to office staff on the policies related enrollment, attendance, scheduling and ensures the system is compliant with district, state and federal reporting.
• Responsible for finding and correcting data anomalies within the SIS and certifying enrollment totals to be reported to state and other federal agencies.
• May represent the District to state and local governmental agencies relative to CALPADS and best practices.
• Performs other duties as assigned.

KNOWLEDGE OF:

• Principles, practices, practical applications and performance characteristics of: Student Information Systems.
• Spreadsheet / Database productivity software such as Microsoft Excel and SQL (structured query language).
• State reporting mandates and timelines.
• Complex administrative software systems
• Demographic software systems including census information, demographic and statistical reporting, student scheduling and grade reporting.
• User training and support techniques including remote, on screen support tools.
• Administrative systems processes.
• Goals, policies, and objectives of the department.
• Outstanding interpersonal skills.
• Proper data record keeping and documentation.
• Public contact techniques and telephone etiquette.
• Proper email etiquette.
• Department operations and policies.
• Advanced technical aspects of the functional operations of the division.
• Techniques for explaining technical concepts to non-technical users.

ABILITY TO:

• Work independently with little direction. Organize, prioritize and schedule work.
• Develop data management processes and procedures. Define and communicate the project requirements.
• Convey information in non-technical terms. Document and archive data.
• Map requirements to local automated student information/human resources systems.
• Read and utilize technical information in print or electronic form.
• Create scripts and/or queries, and batch files to automate data management processes.
• Interpret and utilize technical materials.
• Communicate and interact effectively to provide user support to all levels of end users and administrative staff.
• Design and layout effective and efficient computer reports that meet user needs.
• Organize own work, set priorities and meet critical time deadlines.
• Troubleshoot and analyze situations accurately and adopt an effective course of action.
• Analyze, evaluate and make recommendations regarding the performance of the systems application software.
• Communicate with users to effectively resolve problems with applications.
• Use initiative and independent judgment within established guidelines and procedures. Establish and maintain cooperative working relationships with those contacted in the course of work.

LICENSES AND OTHER REQUIREMENTS:

• District post-offer physical examination and drug screening.
• Tuberculin skin test before employment and every four years thereafter, or chest x-ray.
• Valid California Class C driver’s license and evidence of eligibility for insurance.
• Valid First Aid and CPR Certificate may be required.

PHYSICAL DEMANDS:

• Dexterity of hands and fingers to operate a computer keyboard.
• Seeing to read a variety of materials.
• Standing, walking, sitting.
• Lifting of objects up to 25 pounds.
• Hearing and speaking to exchange information and make presentations.

ENVIRONMENT:

• Office environment.

Board Approved:  Rev. 3-10-2020

Salary : $31 - $37